Reviews
It was a great experience.
It was a great experience. Fast and easy , would recommend universal again. Thanks for support.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
We had a fantastic experience at Universal Hyundai!
We had a fantastic experience at Universal Hyundai! The sales team and management went above and beyond to work with us and our budget, making the entire car-buying process smooth and stress-free. They truly listened to our needs and helped us find the perfect vehicle—our new **Hyundai Tucson Hybrid**, which we absolutely love! Their professionalism, transparency, and dedication to customer satisfaction stood out, and we couldn’t be happier with our purchase. If you’re looking for a dealership that genuinely cares about its customers, Universal Hyundai is the place to go. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear Carlos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations Hyundai Tucson Hybrid! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Salesman was fine.
Salesman was fine. Traded in my car on a Saturday and was told I would have my check the following Monday. After that I was continually lied to and didn't get the check for 2 weeks
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gina Nava Reputation Manager gnava1@universalhyundai.com
Has an excellent experience with Carlos, before going to
Has an excellent experience with Carlos, before going to the store we communicated online which made an easy and seamless transaction into my new Genesis.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
It took me to be a raging xxxxx for anyone to help me
It took me to be a raging xxxxx for anyone to help me with my tags which eventually came the day that they were already expired. The dealership knows how I feel about them
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava1@universalhyundai.com
thanks Eleazar the best sales person i lke universal
thanks Eleazar the best sales person i lke universal hyundai clear people and transparent thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Alejandro and Cesar were both great!
Alejandro and Cesar were both great! The leasing process was easy and we felt understood throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hannah, at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Alejandro and Cesar, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Thank you for the service, they treated me like family.
Thank you for the service, they treated me like family.thank brian cortes see you soon
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Carolina was great!
Carolina was great!!! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The best!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Car buying can be really stressful and is always a long
Car buying can be really stressful and is always a long day and process in general however Mohammad really came through as well as Pablo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, Jasmine. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com