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Toyota of Renton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (541 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Avoid this dealership!!

I set up an appointment to look at a vehicle the prevous night. The sales man agreed over the phone to let me take home the car to show my husband since he had to work late. After driving 30 miles to the dealership the sales man and vehicle were nowhere to be found. He had taken the car for a drive and nobody could could find him. When he did return, he told me it was "policy" to agree on a sales price prior to me taking the vehicle. I told him that we could not agree on a price before my husband even saw the car. So, after spending my entire morning driving up there to do something that we already agreed on, they changed their mind. The sales staff was rude, and treated me less than human because I'm a girl.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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