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Lithia Reno Subaru

(1,798 reviews)
Visit Lithia Reno Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (775) 376-9830 (775) 376-9830
Used (775) 440-2918 (775) 440-2918
Service (775) 376-9881 (775) 376-9881

Reviews

(1,798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Reno Subaru from DealerRater.

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12791

The things that I did not get is the COSTCO Automotive Plans was presented by Cosmi ,sales representative , It does not reflect the price of Costco customer plan on the invoice but instead it show the msrp price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Subaru service Department

easy to make app.quick service I felt comfortable,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

The service department has always been hospitable to all of its customers, at least what I have seen. We have two Subarus and try to keep them maintained on the date requested for care. Lithia is the best!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

oil change

I had my oil changed, the service office space is too crouded and the service techs are salesmen not very customer service focused. I have life time oil change on my car and they are always trying to get me to buy other service.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy car buying experience! I already referred a friend!

It had been 10 years since I bought a new car and I usually dread the process. Randy Goldman and Calin Varga made it a pleasant experience! I felt I was given the best deal possible and left feeling confident in my purchase. Even Doha in finance was great to deal with. I would highly recommend this dealership and Subaru. Calin even spent another 40 minutes thoroughly going over the car as the evening was getting late on a Friday night, I never felt rushed. I already sent a co-worker and she bought a new Subaru yesterday. I will probably be going back for another Subaru after I sell my Lexus. Subaru cars have many of the bells and whistles for a lot less!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia Reno Review

Friendly people, Ken is always polite and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Vacation Rescue

In the middle of a trip from Portland to Phoenix our rear wheel bearings started to fail. We pulled into Lithia at 1 PM and were on our way, repaired, by five. Great, courteous service that let us keep to our schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr. Robert Oliphant

Always a pleasant experience to deal with Lithia Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia Subaru Service

Great service. Oil change in 40min was pretty awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Persistance pays off.

My car had a hesitation problem that manifested it self at a constant speed where the power requirement was in between coasting and adding power, very annoying. After two attempts to fix the problem while waiting for the car, David, my service rep decided to give me loner car and fix the problem, as long as took. We had a personal trip planned so we drove the loner to Napa for a wine function with an old friend. A couple of days after we returned David calls and has the problem fixed. We picked up the car and have not had a problem since. This is good news, as the previous dealer in Carson City charged me several hundred dollars and said it was fixed but the next time I went to a high altitude and descended the Check Engine light came on again. I had the problem fixed at another dealer and came to Lithia for my new car. The best thing was that Lithia without a charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.