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Lithia Reno Subaru

(1,804 reviews)
Visit Lithia Reno Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (775) 376-9830 (775) 376-9830
Used (775) 440-2918 (775) 440-2918
Service (775) 376-9881 (775) 376-9881

Reviews

(1,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Reno Subaru from DealerRater.

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Easy car buying experience! I already referred a friend!

It had been 10 years since I bought a new car and I usually dread the process. Randy Goldman and Calin Varga made it a pleasant experience! I felt I was given the best deal possible and left feeling confident in my purchase. Even Doha in finance was great to deal with. I would highly recommend this dealership and Subaru. Calin even spent another 40 minutes thoroughly going over the car as the evening was getting late on a Friday night, I never felt rushed. I already sent a co-worker and she bought a new Subaru yesterday. I will probably be going back for another Subaru after I sell my Lexus. Subaru cars have many of the bells and whistles for a lot less!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vacation Rescue

In the middle of a trip from Portland to Phoenix our rear wheel bearings started to fail. We pulled into Lithia at 1 PM and were on our way, repaired, by five. Great, courteous service that let us keep to our schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lithia Reno Review

Friendly people, Ken is always polite and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. Robert Oliphant

Always a pleasant experience to deal with Lithia Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia Subaru Service

Great service. Oil change in 40min was pretty awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Persistance pays off.

My car had a hesitation problem that manifested it self at a constant speed where the power requirement was in between coasting and adding power, very annoying. After two attempts to fix the problem while waiting for the car, David, my service rep decided to give me loner car and fix the problem, as long as took. We had a personal trip planned so we drove the loner to Napa for a wine function with an old friend. A couple of days after we returned David calls and has the problem fixed. We picked up the car and have not had a problem since. This is good news, as the previous dealer in Carson City charged me several hundred dollars and said it was fixed but the next time I went to a high altitude and descended the Check Engine light came on again. I had the problem fixed at another dealer and came to Lithia for my new car. The best thing was that Lithia without a charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome Service

Mr. Varga and Coco-Internet manager are great employees of yours. This group are able to deliver my needs and very knowledgeable in the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Consistent great service I can count on.

This dealership has maintained my Subaru service needs from the day of purchase through this current day. I have always been pleased with my interactions and glad maintenance and or repairs are completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

David was extremely helpful getting my Crosstrek re-keyed. It was done very quickly for what was involved. I don't know if it's because this doesn't happen very often, but there was some confusion on the exact pricing for the service. It would've been nice to know just how much I was expected to pay. But I still don't fault them for this, as I am very happy at how they took care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service

I was satisfied with the service.Everything was checked and the car winterized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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