Reviews
Easy car buying experience! I already referred a friend!
It had been 10 years since I bought a new car and I usually dread the process. Randy Goldman and Calin Varga made it a pleasant experience! I felt I was given the best deal possible and left feeling confident in my purchase. Even Doha in finance was great to deal with. I would highly recommend this dealership and Subaru. Calin even spent another 40 minutes thoroughly going over the car as the evening was getting late on a Friday night, I never felt rushed. I already sent a co-worker and she bought a new Subaru yesterday. I will probably be going back for another Subaru after I sell my Lexus. Subaru cars have many of the bells and whistles for a lot less!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vacation Rescue
In the middle of a trip from Portland to Phoenix our rear wheel bearings started to fail. We pulled into Lithia at 1 PM and were on our way, repaired, by five. Great, courteous service that let us keep to our schedule.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lithia Reno Review
Friendly people, Ken is always polite and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Robert Oliphant
Always a pleasant experience to deal with Lithia Subaru
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia Subaru Service
Great service. Oil change in 40min was pretty awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Persistance pays off.
My car had a hesitation problem that manifested it self at a constant speed where the power requirement was in between coasting and adding power, very annoying. After two attempts to fix the problem while waiting for the car, David, my service rep decided to give me loner car and fix the problem, as long as took. We had a personal trip planned so we drove the loner to Napa for a wine function with an old friend. A couple of days after we returned David calls and has the problem fixed. We picked up the car and have not had a problem since. This is good news, as the previous dealer in Carson City charged me several hundred dollars and said it was fixed but the next time I went to a high altitude and descended the Check Engine light came on again. I had the problem fixed at another dealer and came to Lithia for my new car. The best thing was that Lithia without a charge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Service
Mr. Varga and Coco-Internet manager are great employees of yours. This group are able to deliver my needs and very knowledgeable in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Consistent great service I can count on.
This dealership has maintained my Subaru service needs from the day of purchase through this current day. I have always been pleased with my interactions and glad maintenance and or repairs are completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
David was extremely helpful getting my Crosstrek re-keyed. It was done very quickly for what was involved. I don't know if it's because this doesn't happen very often, but there was some confusion on the exact pricing for the service. It would've been nice to know just how much I was expected to pay. But I still don't fault them for this, as I am very happy at how they took care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service
I was satisfied with the service.Everything was checked and the car winterized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
