Reviews
Great service, friendly Service Underwriters
Ease in making appointments, entrance to service bays, calm environment, not an overwhelming number of employees tripping over themselves. Service underwriters are pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this wonderful review of our service department, Ken! I appreciate it. All of us look forward to seeing you for your next service appointment! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Phenomenal!!!!! Quality service every time.
Everything !! Checker flag Honda is Amazing !!! I would recommend in a heart heart to anyone looking to buy a car, and keep maintenance on the vehicle. NEVER!!! Had an issue with them since we bought our car. Sad thing is ( if or )when we move, we will definitely miss this location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and I'm ecstatic to hear that your experience reflected this dedication, Justin. I appreciate the time it took for you to give us this feedback. At Checkered Flag Honda, we value our customers and we look forward to seeing you on your next visit. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Mike Evans is the greatest!
Going to checkered flag was the best decision I've ever made! The service there was exceptional. I had my doubts because all other dealerships gave me these outrageous numbers. But Mike Evans helped me through the whole process and was able to put me in a brand new car that was still in my budget. Go to checkered flag they'll help you out and give you a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiera, congratulations on your new purchase. It's wonderful to know you feel confident in your decision to choose Checkered Flag Honda as your dealer. We're extremely proud to have Mike on our team, and I'm happy that you two were able to work together to put you in a new car! I will pass the kind words along to him. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Always great service
always friendly and usually pretty fast went in for oil change and clutch pedal to be fixed. clutch is still squeaking, actually worse than what it was. they said they lubed it up but its still making noise
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm sorry to hear about your recent visit to our dealership, Ashley. Our customers are our top priority, and I do apologize if your vehicle's service needs have not been met. Please contact me at your earliest convenience. I'd like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Excellent Service
Everyone was very professional and helpful. Customer Service was very pleasant and helpful. Facility was very clean and well kept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the praises, Gertrude! I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service, Clean Facility
Very smooth experience, great customer service! Will definitely return for more service as soon as needed! The service writer was very professional and fun at the same time, made it easier to feel comfortable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Juni! I am very happy to hear that it was a smooth process for you as we know servicing a car takes time out of your day. Please let me know if you ever have any questions, and we would be happy to help. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
State Inspection
Courteous service. Everyone is very nice and professional. The lounge is also very nice, thank you for the variety of drinks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate your marvelous feedback, Jane. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Amazing experience!
I cannot say enough good things about this dealership! Benjamin was so helpful and made sure the process was smooth sailing from the beginning. He helped me get everything squared away before even stepping into the dealership. He even picked me up from work so I could go on an extended test drive! Mike was amazing with the paperwork process and made everything so simple! Even financing was easy! DJ did a great job getting me the best interest rate and payment and I was in and out in no time! A great first experience with this dealership and I will definitely recommend them to anyone who asks! Thank you Checkered Flag!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am pleased to hear your experience was smooth from start to finish, Joanna. I will be sure to pass along your kind words to Benjamin, Mike, and DJ and look forward to seeing you again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Trade in for a Pilot
Larry (once again) wine t above and beyond! He seriously made a deal for is that took moving a mountain! The entire team was amazing and seriously cared about helping my family out with a larger vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Larry and the rest of the team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to stop by if there is anything else we can do for you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great customer service
I do like that the job is done in the time promised or estimated. David Brown has great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Jose! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. I will pass the kind words along to David, and hope to see you again in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com