Reviews
Awesome experience
Extreamly helpful and not wasteful of my time. Best price was produced immediately without all the hassle of negotiation that the competition does.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we love hearing about customers who have an awesome experience at Checkered Flag Honda and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Service was great!
David was great! He Keith me informed during the service appointment on what was going on with the servicing of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kimberly, thank you for this great review! We can't tell you enough how much we appreciate David and the rest of our service team. They do a fantastic job and we are very happy that they were there to take care of you! If you have any questions about the work that was done please feel free to contact us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Survey about my car inspection and some work to do
I have already sent a reply to this survey. Don't know if it hasn't been read by whomever generates it but am doing it again and will delete it from my inbox, as I did the other one.The service was great for the car except that I wished they had done the complimentary car wash. The uber that was ordered for me due to the extended traffic backup that afternoon was a super backup plan that CF has. I appreciated it very much and the driver was very pleasant. My car was ready on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write a review, Phyllis. Your feedback is very important to us, and we will certainly use it as a learning experience going forward! We are glad that you received great service and we look forward to working with you in the future ! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Bought a used Toyota Highlander. Got a nice vehicle.
Found the vehicle on Toyota certified listed website. Website very helpful. Great service and our deal done in a timely manner. I highly recommend this dealership and salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Checkered Flag Honda. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to working with you again and we hope that you enjoy your new Highlander! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service
My salesman was very attentive, and found the car that suited me. Everyone at the dealership was very friendly and I love the no haggling price!!! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deborah, we love hearing about customers who have a great experience at Checkered Flag Honda and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service.
I was able to get my car serviced in a reasonable amount of time. The customer representative was friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Michael. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
OUTSTANDING Service
Typical Checkered Flag Honda Customer Service: OUTSTANDING in all aspects! Mr. Ruffin was very professional and thoroughly answered my questions. With Service Advisors like Mr. Ruffin, it is simply an absolute pleasure to get my vehicle serviced at Checkered Flag Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you for the awesome feedback! Mr. Ruffin is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with excellent service. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service
I bought a 2017 Honda Accord from Mary Arca. She was super friendly and eager to help. I highly recommend calling up Mary if you are looking for a new or used Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christi, thank you so much for this amazing review! I am glad to hear that Mary was able to help you get into a new 2017 Accord and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great place to buy a car
Their prices were the lowest we found, and the sales people were easy to work with. We bought a used CR-V that drives like it is new. Glad we went there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Checkered Flag Honda.Please feel free to contact us if you have any questions on your new purchase. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
A much better experience
Had just come from a negative experience from the dealership I had been with for 10 years when looking for a replacement used car. Met with Larry Brown at Checkered Flag Honda, and had an experience that exceeded expectations from beginning to end. Very gracious, and NO PRESSURE... thoroughly ran me through several (certified) used car options that fit what I was looking for, and didn't in the least feel "guilted" or pressured when I left the lot to look at the last car I was considering at another dealership. Ended up returning to purchase through Larry an hour later. Closing paperwork experience was also positive, with the General Service manager (Chad) also introducing himself, and also got a walk through the service area. Requested a roof rack be added, which was done within the week (was given a loaner vehicle newer than the one I bought!) and Larry and Chad saw to it that a few other aesthetical issues were addressed... even had the car re-detailed. I am now driving a 3 year old car that feels brand new. I took some time to learn some more about the "Checkered Flag" approach and philosophy... which just adds to my comfort in recommending them to people I care about. I am not an expert on cars, so it was important that I did not feel pressured or taken advantage of. My specific personal experience was with their Honda dealership and Larry (Brown)... so certainly would recommend them. Finally, if you are looking for a used car, I would suggest you consider both a "certified" one, as well as considering the extended warranty which in my case, gave me bumper-to-bumper for 7 years/100k miles. That (for a very reasonable price), along with free oil changes and inspections for life gives me some peace of mind. Happily recommend Larry and Checkered Flag Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, thank you for taking the time to give us feedback on your purchasing experience at Checkered Flag Honda. We're glad to hear that Larry and the rest of our sales team were able to give you an overall positive experience. Thank you so much for all the recommendations and we look forward to working with you, your family, and your friends in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com