Reviews
Excellent service
I liked that everyone was thorough in inspecting what was going on with my car and informed me promptly as to what I needed.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this excellent review, Linda! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! We are driven to offer great customer care and we strive to provide the best service experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Quick service
The employees where quick to great me and help me . The man who helped me even retrieved my car seats for my kids out of my can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Excellent service
The tech was thorough in checking my car. Although the estimate of further services was a bit much, I really appreciate how my vehicle was taking care of.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing such a great review about our dealership, Linda! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Awesome services all around
The shuttle bits driver Richard went out of his way to help me! He was awesome. Susan was really patient AND I appreciate the way she explained everything in detail even when it wasn't warrented. Micheal in sales as well
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alyyah, we are pleased to hear that you had an excellent experience with Richard, Susan, Micheal and the rest of our team. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Buying Experience
Simple and straightforward buying process. I liked the no-haggle pricing approach which was convenient and competitive. Customer service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the awesome review, Charles! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new car! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Buy, Great Service
Even when under staffed the Service Team at Checkered Flag Honda went above and beyond to maintain their level of customer satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate you taking the time to leave a review about your experience at our service center. We're glad to hear that you felt the Checkered Flag Honda team went above and beyond to help out with your vehicle needs. Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service and clean facilities
The service on my car was quick an efficient. The facilities were clean and had complementary coffee and internet while I waited.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Crystal, we appreciate you for letting others know about your experience at Checkered Flag Honda. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as quick and efficient service to our guests. If you have any questions about the work that was done please feel free to contact us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Helpful, caring service
Helpful staff especially Laura. The dealership staff was very friendly and provided detailed instruction covering the features of our new van. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this lovely review, Angela! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Laura and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
I choose not to participate in cars.com.
The professionalism, courtesy and wise counsel of service advisor Terry Ruffin has been relied upon now for nearly 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dudley, thank you for the awesome feedback! Terry is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was always there to provide you with excellent service. Thank you for your loyalty and business. We will be there for you for many years to come. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Amazing Experience
Brendan Powell was amazing! He is very knowledgeable of the inventory. He helped me set up my phone and explained all the features of my new car. He is an asset to the company!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your visit with us, and congratulations on your new car! Brendan is an asset to Checkered Flag Honda, and it is encouraging to hear he impressed you by delivering our trademark service. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com