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Al Piemonte Ford

(764 reviews)
Visit Al Piemonte Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (708) 223-7439 (708) 223-7439
Used (708) 223-7766 (708) 223-7766
Service (708) 223-7745 (708) 223-7745

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Ford from DealerRater.

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AL PIEMONTE IS THE BEST

HENRY REYES HAD LISTEN TO EVERYTHING ABOUT THE KIND OF CAR OR TRUCK THAT I WAS LOOKING FOR AND THEN HE SHOWED ME AROUND THE LOT. HE SHOWED ME VEHICLES IN MY PRICE RANGE. HE WAS ON THE BALL AND STRAIGHT FOREWORD . HE DID NOT WASTE ANYTIME PLAYING GAMES HE GOT THE SALE DONE. AND ALL THE REST OF THE EMPLOYEES THAT HELPED HENRY MAKE THE SALE HAPPEN WAS VERY PROFESSIONAL. THANK YOU TO ALL OF THE AL PIEMONTE STAFF.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Henry and the entire staff were able to meet your needs. At Al Piemonte Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Joe Giarratana - Digital Director - apc.jg@comcast.net

great team work

The original sales person I was to meet with was running late due to weather. Another sales person substituted , but in the end they both work as a team to help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The salesman and everybody at the dealership was fine and di

Then and everybody at the dealership was really Pleasant and did a great job and I will come refer anybody to the dealership and I will go next time to buy another car from them Al Piemonte Ford it is a great dealership and I had a pleasant time is it in there and buy my new car from there thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for taking the time to write this review, Tony. I'm very happy to hear about your positive experience at Al Piemonte Ford. Congratulations on your new car! If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Joe Giarratana - Digital Director - apc.jg@comcast.net

Michael

Our salesman was excellent. Moses went out of his way to see that we were satisfied. I would recommend anyone I know to go to al Piemonte ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No appointment needed and great service

I like the fact that i didn't have to make an appointment. Everybody was friendly and the service was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extremely professionals

I truly appreciated the professionalism that Mr. Matthew Pezzuto exhibited in finding/selling me a beautiful, high quality Ford F-150. Al Piemonte Ford is a class act and so is Mr. Pezzuto Again, thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stayed within my budget

Upon arrival at this dealership, my family and I were greeted with kindness by everyone we walked pass. My salesperson was Andre Collier. He asked what was I looking for, car/suv and how much I wanted to spend for a vehicle. I gave him the amount and I was truly amazed when he told me he could sale me an 2008 Nissan Altima!!! I purchased the car in cash and picked it up Monday afternoon. The car was sparkling like brand new?? It was cleaned up very nicely. I was so happy. I drove off and a mgr(Michael) called 30minutes later and asked how was the car driving? and if I had questions or concerns,don't hesitate to call. I was relieved to hear that. Later, that day I experienced trouble with my back windows going up. I called Andre back and was told to bring it in the next day. I took it in for service (free) and the switch was replaced. This car is BEAUTIFUL and most of all Reliable. I would refer this dealership to all, 3ppl referred me. I'm glad I stopped at Alpiemonte Ford in Melrose Park first. EVERYONE WAS GREAT!! Sales, mgmt, finance, cashiers, repairs dept. Thanks for a wonderful car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Katina, thanks for your kind words and congratulations on your Altima! We appreciate Andre and Michael, as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Joe Giarratana - Digital Director - apc.jg@comcast.net

Service was excellent.

My experience with the sales man Hank Reyes in not be pushing and making sure all my question were answer was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Never had a bad experience

I trust the staff at Al Piemonte. They go out of their way to make things right. And I am confident in the service that I get when I take my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Customer Service, pursuit of customer satisfaction, patience of the staff was excellent. I would recommend a friend or family member to shop for their next car at Al Piemonte Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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