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Al Piemonte Ford

(764 reviews)
Visit Al Piemonte Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (708) 223-7439 (708) 223-7439
Used (708) 223-7766 (708) 223-7766
Service (708) 223-7745 (708) 223-7745

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Ford from DealerRater.

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Thanks Matt !

Matt was great ! He listened to our needs and worked to get us into a great vehicle. He took the time to explain and show us all the features of the new car we purchased. We are customers of Al Piemonte for many years, and great folks like Matt are the reason we keep going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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quick and smooth transaction

I came in to purchase a new box truck for my business. I told Jim the salesman that I needed to be in and out of there quickly. He expedited the process and I was out the door in 30 mins. This was the 2nd vehicle I have purchased there in less than a year. Great experience both times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Ford Transit Connect Titanium owner!

Francisco Mercado was top notch! Very professional for a young guy. Attended to my needs and concerns throughout the whole sale process. Very happy owner of a 2015 Transit connect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Matt S. was great

Matt was very easy to work with. He laid out all our options and gave us time to discuss with each other so that we could make a good choice for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to write about your experience with us, Sandy! I am happy Matt took care of you! Here at Al Piemonte Ford, we work very hard to provide each of our customers with efficient and pressure free car buying experience. Please feel free to contact us if you have any questions on your new vehicle. Joe Giarratana - Digital Director - apc.jg@comcast.net

2016 Ford Explorer

The sales person Hank was very honest, friendly and made every effort not to waste my time by showing me other vehicles other then what I was interested in. He made the experience outstanding and def will purchase another vehicle from there again soon. Thanks for all your help Hank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

The accurate assessment of the problem and timely repairs. The service person was knowledgeable and very customer service oriented. The facility was under construction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service with a friendly Staff

I really appreciate the kindness and care that every person provides at Al Piemonte Ford and especially John Gomez, who always makes you feel like family whenever you visit. This is one of many reasons I return to AL Piemonte to purchase another vehicle and I absolutely tell my friends to visit. He's a keeper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

quick and professional. Friendly facilities clean . The workers were cordial. I would highly recommend Al Piemonte Ford to my friends and relatives. overall a most enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Matt S made my car buying experience a piece of cake!!!

As a woman who is new to car buying, I was very cautious before making a large purchase. With the advice from my male friends, I was sure to do some research online before I entered a dealership. After hours and hours of reading about APR's, vehicle performance, and rebates, I was beat. Here I am this confused girl, who doesn't want to get taken advantage of by a salesman. I decided to give car shopping a chance (and not online) and went to Al Piemonte Ford where I met the kindest, honest, caring, patient, salesperson, Matt Szajewski, and boy am I glad I did. To keep things short and simple, my car buying experience was easy as 1-2-3! Matt took the time to take me on a test drive in the cars I was considering, and on each ride he showed me every feature. He made it easy for me to decide which car I like best, without putting any pressure on me. He gave me a price which was very fair, and didnt treat me like the blonde that walked into the dealership. After my car buying experience, our relationship didn't end. He still takes the time and initiative to check in from to time, or answers my numerous calls and helps with my questions/problems. To anyone going to Al Piemonte Ford, and not just ladies, I HIGHLY recommend you see Matt Szajewski for your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What an enjoyable review to read! It is reassuring to know Matt provided you with an easy, pressure free and enjoyable shopping experience. Al Piemonte Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Thanks for your recommendations! Don’t hesitate to call or stop in should you have any additional questions or concerns. Joe Giarratana - Digital Director - apc.jg@comcast.net

needy

Prompt professional service, people are polite and don't try to sell you services you don't need. They also tell you what you do need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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