Reviews
Do not go here.
Do not go here. Bought a brand new Chevy trax, only put 2,000 miles on it so far and the check engine light is on and I can’t even put gas in this car. They claim they fixed the issue, I go to pick my car up the check engine light is still on so they take it back and this time they claim they forgot to “tighten” a clamp down. Now a day later my light is back on again and nobody can answer a phone call. Worst place I’ve ever bought a car from!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
If you are in the market for a new ride, ask for Clark!
If you are in the market for a new ride, ask for Clark! Amazing! Happy to be a customer of Joe Holland Chevrolet and make a new friend in Clark Smith ! They were busy on that Saturday morning and after the way I was treated, it's easy to see why.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Parsons sold me not one but 2 vehicles in one week.
David Parsons sold me not one but 2 vehicles in one week. Easy to deal with and upfront. A great experience and excellent quality of customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
In the area and stopped in to ask and was Told us they
In the area and stopped in to ask and was Told us they didn't require arbitration agreement to buy a vehicle. (I'm a veteran and do not believe in being forced to give up my rights) made another trip the next day to purchase one and explained this to 3 employees who said it was only required on extended warranty. Spent couple of hours of our time only to find THEY LIED. First paper they stuck in front of me...We walked out.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Found vehicle I was looking for and had ready for me to
Found vehicle I was looking for and had ready for me to test drive on arrival. Sales staff excellent and helpful showing me features on the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard Kingsley in sales was phenomenal.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Richard Kingsley in sales was phenomenal.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is my fourth car.
This is my fourth car. I’ve purchased from Joe Holland my salesman. Rich Kingsley is second to none. The service department are honest, very knowledgeable and friendly people. One of the most important things is how you’re treated after the sale and without an exception I have been treated just as good after the sale then before the sale. Michael Banner, the lead tech in the service department is honest and very knowledgeable of his job. In fact all the salesman and every employee and every part of Joe Holland our second to none!! I highly recommend are give them a try then you will be able to experience buy a car knowing you’re going to be dealt with fair and honest from people with integrity
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service review
I was very disappointed that this was the THIRD time I returned my car for service for the same reason. As I mentioned in an earlier review, I didn't feel my concerns were taken seriously since I was a female. This third time, I felt more seen and my concerns were not brushed off. As of now, my car appears to be working okay,, although this has made me weary about trusting that the same problem will not happen again.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently bought a 2017 Chevy Trax with Chase.
I recently bought a 2017 Chevy Trax with Chase. He’s friendly, reassuring, and kind. He made sure to give me any information I asked for, as well as answering any questions I had. I recommend folks have a chat with him, you won’t regret it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car