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Frank Leta Acura

(546 reviews)
Visit Frank Leta Acura
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (314) 549-3359 (314) 549-3359
Used (314) 549-3033 (314) 549-3033
Service (314) 549-3356 (314) 549-3356

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Leta Acura from DealerRater.

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I am on my second Acura TL and besides being one if not...

I am on my second Acura TL and besides being one if not the BEST cars I have ever owned, this dealership, from Sales to Service is bar none, the most fantastic group of people I have ever dealt with ! I give the service department the highest praises that one could alot as they know their product and how to service it in a timely and efficient manner. I am treated like family and that makes all the difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My family and I have been customers of Frank Leta for 21...

My family and I have been customers of Frank Leta for 21 years. The first car we bought was a used Honda Civic, but the customer service and the condition of this used car were such that my husband told the sales representative, "The next time I come back, I'm going to buy an Acura." And that's exactly what he did. When our son turned 16 we asked the sales department to look for a good, reliable used car for him, one that would give him good performance and keep him safe. The sales representative found one for us. Most recently, I bought an Acura TL from Frank Leta and it has been a superb vehicle. The bottom line is this: I trust Frank Leta. The staff, from sales to finance to service, has always been honest, never charging me hidden fees and never doing unnecessary work. We have bought our cars from Frank Leta since 1988, and I cannot imagine going anywhere else. I have recommended friends to Frank Leta and they have all come away from the showroom with a great experience. Frank Leta has my business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have been very pleased with Frank Leta Acura, Sales...

We have been very pleased with Frank Leta Acura, Sales and Service Dept's. The service has been outstanding.The staff is always curteous and helpful, service like we've not experienced at other dealer's in the past.Service is always prompt, a car is avaiable for our use if the car is needing service for any length of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I have purchased cars from Frank Leta Acura...

My wife and I have purchased cars from Frank Leta Acura in 1996, 1999, 2000, 2001, 2002 and 2010. We were originally attacted to this dealership by the "can do- will do attitude of the service department." This has remained constant over the years and all our cars have been serviced by this dealership for the past 15 years. Our experience working with the sales staff and general management has been a very positive one. We (collectively listen to one another needs and wants with accomodations been made on both sides of the sales transactions. Professionalism and courteousy have characterized our relationships. We have in the past and will continue to recommend this dealer to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I originally purchased my new Acura in 2000 from Frank...

I originally purchased my new Acura in 2000 from Frank Leta. The services performed whether it was an oil change or other recommended maintenance, was always handled professionally, friendly and on the time scheduled. In addition, the availability of a loaner car when needed was an extra incentive. It is by far the most user friendly automobile service that I have ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

HAVEING MY NEW CAR SERVICED AT LETA ACURA HAS BEEN A...

HAVEING MY NEW CAR SERVICED AT LETA ACURA HAS BEEN A GREAT EXPERIENCE FROM THE FREINDLY PHONE CALL TO SET UP THE APPOINTMENT WHEN I WANTED IT ALL THE WAY THRU TO THE CAR BEING WASHED AND BROUGHT RIGHT BACK TO ME IN THE TIMELY MANOR PROMISED. THIS SERVICE DEPARTMENT RUNS LIKE A VERY WELL OIL MACHINE. THE HIGHEST PRAISES FOR ITS MANAGER PAM OAKES. I WOULD AND DO RECOMMEND THIS SERVICE DEPARTMENT REGULARLY TO FREIND AND FAMILY. DAVID WEBER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The tag line of Can't Beat a Leta sure held true in my...

The tag line of Can't Beat a Leta sure held true in my case. I was looking to buy a new MDX and went to Dave Munganest and Leta. Both had the exact same car but Leta's offer was $4,000 better than Munganest. I live 5 minutes from Munganest so I wanted to buy my car there for convenience sake but they couldn't match Leta's offer. When I told them what the quote from Leta was they were surprised and said that if that offer was real then I should take it. The offer was real and I love my new Acura. In my case the other Acura dealer in town couldn't beat Leta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Frank Leta Acura was extraordinary. I...

My experience with Frank Leta Acura was extraordinary. I submitted my request through the internet and immediately received response via email and phone call. From that point I received nothing but excellent customer service from all the people involved. I came to the dealer on 10/24 met Victor K and was introduced to Kevin G. I test drove two cars and decided which one I wanted. Kevin was very professional and extremely helpful. Middle of the week we talked about the car I wanted and the search began. Within an hour I received the call that they have found the car I wanted. On Sat, 10/31 I came to the dealer, all the financial portion has been completed via internet and it was a matter of going to the process of selecting the options for my car, learning the car technology and just completing some paperwork. The whole process was smooth and painless; as a matter of fact it was a very exciting experience. Everyone in the dealer was so friendly and provided the best customer service. Overall my car buying experience with Frank Leta was excellent. I would highly recommend Frank Leta to my friends and family and would definitively come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The delaership service was outstanding and i would...

The delaership service was outstanding and i would reccommend Frank Leta to anyone!I brought my wifes car in for matianance and the customer service was so nice I told my wife this was the place to get her the SUV she wanted. We got a good deal and great service nothing more to say but keep up the Great Work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent attention to detail, very willing to work hard...

Excellent attention to detail, very willing to work hard to get the deal done, pricing was negotiable. Vic Kremar was truely interested in our complete satisfaction! The finance dept. shopped rates for us and beat the best rate I had been quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.