Glenn E Thomas Dodge Chrysler Jeep

I went twice to look at a truck and nobody came out one day was around 7:30 then next day 6 people was there I even was walking around in front of the office couple of times and nothing .I went to another dealership they welcomed me and helped right away with pleasant and worked with me for what I wanted. I seen the car still for sale and that could of been mine but instead I took my business somewhere else. Thanks for asking..

I had a appointment with the guy a was talking about the car over the phone. He was on time a took the time to sit and talk about any questions I might have about the car I was interested in. Very nice and very quick process overall

Went for a quick oil change and tire rotation. I was greeted while I waited in line. Everyone was helpful and courteous. I felt taken care of and trusted they would do things quickly and efficiently. Service team was great. I will definitely go back.

Went for service on my new Jeep and everyone was very attentive, courteous. Everything was done with great time. They took care of all the needs on my Jeep and was very happy with my visit.

My Durango’s screen was bubbling up. Ricardo went above and beyond, reached out to the warranty and replaced my screen, he was super helpful and professional.

We can’t say enough about the top notch experience we had at this dealership service department! They went to bat for us to give a goodwill gesture to fix our vehicle when it was just 500 miles past warranty (and we hadn’t even bought our vehicle from them!). They did excellent work in a timely manner to our great relief!

yes we have a good service all the time with Beto his professional and friendly tech .. parts deparment the same the same ..thank for the good customer service ..

I go to this dealership because I trust their integrity and experience. Never had an issue and lucky for me they are in a convenient location for my particular area that I usually go. I am retired but busy. Before I chose this dealership I saw they had many good reviews. I now know why.

Ed was very helpful. He made sure any issues with my car were addressed successfully while clearly communicated status updates and repair options along the way. I was expecting the repairs to be costly, since my car was already out of warranty, but Ed went the extra mile, and found a way to minimize the costs for the repairs, which was definitely the cherry on top.

Pass them by. Here is my experience with this dealer and then you decide for yourself. I contacted them regarding a Jeep renegade for my daughter that they had two of in stock. We had already found a good deal that she could afford on this exact car in San Francisco, so I thought I would check closer by to see if we could get close to the price. On the phone, I discussed what we wanted and spelled out the deal we already had, but that it was farther away and I would like to buy from a dealer closer by. I had a written quote and the original sticker for the car from a reputable Jeep dealer in the SF area, which I shared with the salesman at Glenn Thomas Chrysler. He gave me an out the door figure almost the same as the deal up north, so we agreed that I would come in the next morning to look at the car. After deciding the car would be perfect for her, I sat down to go over the numbers, but EVERYTHING WENT DOWNHILL FROM THERE. Without just saying, "Sir we cannot come close to those numbers", and allowing me to say thank you for your time and leaving, they kept me waiting for almost FOUR HOURS, and asked for personal information that I don’t like giving out not to mention checking my credit (which is over 800) a total of SEVEN times. I finally had to stop them from helping me! Then, after all that, they came back up with a monthly payment over $50 more per month than the original deal. I am very disappointed with how they do business there and told them so and after some word games I was told that they have been in business for 100 years which just makes me think that after a hundred years they should have learned how to treat customers and know how to make a sale. Thanks For Listening, Dave