Glenn E Thomas Dodge Chrysler Jeep

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4.3
(160 reviews)
Visit Glenn E Thomas Dodge Chrysler Jeep
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 7:00am–9:00pm
Tuesday 7:00am–7:00pm 7:00am–9:00pm
Wednesday 7:00am–7:00pm 7:00am–9:00pm
Thursday 7:00am–7:00pm 7:00am–9:00pm
Friday 7:00am–7:00pm 7:00am–9:00pm
Saturday 8:00am–4:00pm 8:00am–8:00pm
Sunday Closed 10:00am–8:00pm
New (877) 774-0390 (877) 774-0390
Used (888) 285-9631 (888) 285-9631
Service (888) 238-1721 (888) 238-1721

Inventory

See all 336 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2007.
We believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest we have established a website that will not only help you find the right new Chrysler Dodge Jeep Ram or used car in the Long Beach area that you are looking for but also help you with car loans and leases auto repair and service and locating the correct auto parts. If you can't find what you are looking for be sure to use our CarFinder for assistance locating the perfect Dodge Jeep Ram or Chrysler vehicle for you.
The Glenn E Thomas Promise! Once you GET1 it won't be your last!

Service center

Phone number (888) 238-1721

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.3
(160 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Very thorough.

Very thorough. Greg is awesome! Very friendly and reputable dealership! Wanted to make sure I left a rating for other buyers.

5.0

Rudy Petersen is the best service department staf

Rudy Petersen is the best staff in the service department I have ever met at any car dealer. Glenn E. Thomas is a great Dodge dealer in southern California. If I need to buy another car, I will definitely go back to this car dealer.

Dealer response

Hello Tommy, we are happy to know your experience with our Service Department was good. Thank you for doing business with us here at Glenn E. Thomas Dodge Chrysler Jeep.

5.0

The place for Challys & Chargers!

Excellent dealer ask for Hassan he’s my go to guy, very helpful & set us up flawlessly. Loving my Scat pack & wifey’s charger 5.7. Will be our dealer for years to come.

Dealer response

Hello Tony, we are happy to know your experience with our team was excellent. We look forward to doing business with you in the future here at Glenn E. Thomas Dodge Chrysler Jeep.

5.0

Excellent dealership!

Excellent dealership! The sales manager Brad Davis had made our negotiation and purchase of a new Ram truck painless. We got the truck with everything we wanted at a very good price. The service department is also superb! Tom, the service manager, not only provided great customer care at the service department, but also had gone out of his way to get us a full refund for an out-of-town car rental when we encountered a car issue (which was later determined to be caused by a car software glitch). The truck is great and we love it! Glenn E Thomas remains to be our favorite dealership!

5.0

Quick and easy purchase

I went into the dealership to trade in a Wrangler for a Gladiator. I inquired online and made an appointment to come in. Upon arrival, Nate brought out the exact truck I was interested, took down all the details of my trade and that was it. The numbers they came back with gif exactly where I was expecting and just like that, I am the proud owner of a brand new Gladiator. Nate and his manager took the time to follow up to see how things were going and made sure I was a satisfied customer. They were all great including the finance manager. Made the transaction comfortable. I recommend GET Jeep.

Dealer response

Hello Vic, congratulations on your new Jeep Gladiator! We are so glad that we could provide you an excellent sales experience here at Glenn E. Thomas Dodge Chrysler Jeep.

5.0

Outstanding Job by Beto my service rep. Beto

I have been dealing with Beto and he is outstanding to work with. He always kept me updated on my vehicle and he took care of my radio issues. I wish all people were as efficient as Beto and I will always deal with him in the future. He’s very professional and on his game. Thank you Beto

Dealer response

Thank you for your positive feedback, William! Our staff always strives to provide professional and efficient service and support to assist when you come in for a visit. Glenn E. Thomas Dodge Chrysler Jeep looks forward to assisting you again!

5.0

Great experience !

I have to say, I was impressed. I’m skeptical about car dealerships and sales reps. My situation was tough and I was anxious as I had 2 days to get a new car. Greg approached me and off the bat, I gave him the exact vehicle I was seeking. Nothing less and nothing more. A new 2021 Dodge Charger R/T Plus! He made it happen, I test drove it. He was easy to talk too and attentive. Great sense of humor and it was the best experience I ever had at a dealership by far. At this point I was introduced to Luke and then David. Got a great deal by crunching some numbers and it was favorable . Appreciate it all guys! I received a call the following day by Greg to make sure all was good! Other then David mistakenly misspelling my name and not getting KARR security info to get the app rolling , all went well. David , thank you for crunching some numbers and now I have access to KARR 😉 Overall happy with my dream car purchase !! Thanks Guys !!

Dealer response

Thank you for your great feedback! Our team was happy to help. We are glad you had a 5-star experience here at Glenn E. Thomas Dodge Chrysler Jeep! Enjoy your new Dodge Charger!

1.0

If I could give this dealership a 0 then I would.

If I could give this dealership a 0 then I would. Only reason I would give it a 1 would be because of the awesome sales rep Jayson. Came from an hour and a half away to see a vehicle, we were assisted by the sales rep Jayson who was very professional and helpful. Decided to purchase the vehicle, got the out the door pricing, let them know that I already secured the financing thru my own bank. Had to leave due to a work meeting and spoke to one of the reps in financing and he advised that I could start the paperwork process and it would be ready by the time I would return in the evening to speed it up. Then that's when the nightmare started. When I returned in the evening (after driving an hour and a half again!) The process was supposed to resume. They requested a copy of my insurance information to make sure I had full coverage. However this time, instead of working with the same person in financing who was there earlier in the afternoon, we were met by the sales manager Lucas (who by the way gave me his card so that in his words I could "spell it right") Lucas then began to give us his bs explanation about how we could not drive away with the car because they needed to wait until their bank completely cleared the cashiers check from my bank and that they always do it this way. Uum as if this is my first time buying a car? I know that's a straight lie! Mind you, the car I was going to purchase was already considered used because the person it was originally sold to couldn't follow thru with the loan and had to return it after a few days and 500 miles later. (And that came directly from financing when they explained why the car was selling for the price it was. When I said this, Lucas rudely said "well you were lied to!" Wow so now apart from being rude and unprofessional, you also want to put in question the integrity of not one but 2 of your coworkers including the financing reps?Doesn't give a good look to this dealership at all. He then proceeded to tell us that we didn't have to purchase from them. Well you are absolutely right about that! Do not waste your time even if you are local to this dealership because in Lucas' own words you don't need to purchase from them. Take your business elsewhere unless you are okay with wasting hours at a dealership who clearly doesn't want to sell a vehicle.

Dealer response

Hello, Please know that we take your review very seriously and would appreciate the opportunity to speak with you regarding any interaction you had during your sales visit that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Brad Davis Sales Manager 562-426-5111 Glenn E. Thomas Dodge Chrysler Jeep

1.0

Sales Manager Completely Unprofessional

If I could give this dealership a 0 then I would. Only reason I would give it a 1 would be because of the awesome sales rep Jayson. Came from an hour and a half away to see a vehicle, we were assisted by the sales rep Jayson who was very professional and helpful. Decided to purchase the vehicle, got the out the door pricing, let them know that I already secured the financing thru my own bank. Had to leave due to a work meeting and spoke to one of the reps in financing and he advised that I could start the paperwork process and it would be ready by the time I would return in the evening to speed it up. Then that's when the nightmare started. When I returned in the evening (after driving an hour and a half again!) The process was supposed to resume. They requested a copy of my insurance information to make sure I had full coverage. However this time, instead of working with the same person in financing who was there earlier in the afternoon, we were met by the sales manager Lucas (who by the way gave me his card so that in his words I could "spell it right") Lucas then began to give us his bs explanation about how we could not drive away with the car because they needed to wait until their bank completely cleared the cashiers check from my bank and that they always do it this way. Uum as if this is my first time buying a car? I know that's a straight lie! Mind you, the car I was going to purchase was already considered used because the person it was originally sold to couldn't follow thru with the loan and had to return it after a few days and 500 miles later. (And that came directly from financing when they explained why the car was selling for the price it was.) When I said this, Lucas rudely said "well you were lied to!" Wow so now apart from being rude and unprofessional, you also want to put in question the integrity of not one but 2 of your coworkers including the financing reps?Doesn't give a good look to this dealership at all. He then proceeded to tell us that we didn't have to purchase from them. Well you are absolutely right about that! Do not waste your time even if you are local to this dealership because in Lucas' own words you don't need to purchase from them. Take your business elsewhere unless you are okay with wasting hours at a dealership who clearly doesn't want to sell a vehicle.

Dealer response

Hello, Please know that we take your review very seriously and would appreciate the opportunity to speak with you regarding any interaction you had during your sales visit that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Brad Davis Sales Manager 562-426-5111 Glenn E. Thomas Dodge Chrysler Jeep

1.0

I went twice to look at a truck and nobody came out one...

I went twice to look at a truck and nobody came out one day was around 7:30 then next day 6 people was there I even was walking around in front of the office couple of times and nothing .I went to another dealership they welcomed me and helped right away with pleasant and worked with me for what I wanted. I seen the car still for sale and that could of been mine but instead I took my business somewhere else. Thanks for asking..

Dealer response

Hello, Thank you for taking the time to share your feedback. At Glenn E. Thomas Dodge Chrysler Jeep, we take customer satisfaction very seriously and I would like the opportunity to further discuss your sales and customer service experience. Would you kindly reach out to me at your convenience? Best, Brad Davis Sales Manager 562-426-5111 Glenn E. Thomas Dodge Chrysler Jeep

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