Reviews
Great place
Painless. On time and done quickly . Great job. Will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for allowing Robert Horne Ford to assist you and we hope to continue to impress for many years to come.
2012 edge
Salesman was very nice. I forgot my lug wrench in my trade in and got it the next day no problem. Salesman asks how?s the edge running? I say well it pulls to the left when the steering wheel is straight . He says did you check the air pressure ?I say yes I just did that . He thinks for a couple of seconds and shrugs it off basically have a nice day thank you. Doesn?t ask if I want some one to look at it, like it was a done deal and seemed he didn?t really care or maybe he was trying to sell another car or eat lunch ; I don?t know. I?m not saying the guy wasn?t nice he was very polite . So I just paid 14000 to go and get my own alignment thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for allowing Robert Horne Ford to assist you. We do appreciate your review and we hope to always provide a great shopping/service experience to all of our customers.
Excallent service
Dave is great. Everytime I come in for service I leave with a very good feeling. He honors my warranty when possible and the work is always done to my satisfaction. Fred is also an asset to the company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for allowing Robert Horne Ford to assist you and we hope to continue to impress for many years to come.
Ford Focus
Everything went well with fixing the problem I had with the clock.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Review
Everyone I came in contact with was absolutely superb!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jimmie, thank you for taking the time to leave us your response to our Staff's outstanding customer service. Safe travels!
90k checkup
Daniel was excellent! The car was serviced in a timely and effective manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rick, we're pleased to hear everything was completed quickly and to your satisfaction. Safe travels!
Perfect service
My experience with the service department was perfect everybody was extremely friendly and very helpful thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for allowing Robert Horne Ford to assist you and we hope to continue to impress for many years to come.
Great
Through and courteous Comfort while waiting All questions answered
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for allowing Robert Horne Ford to assist you and we hope to continue to impress for many years to come.
Service/repair
Dave Duvall was excellent at providing me an estimate, and seeing that the job was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we're pleased to hear everything was completed quickly and to your satisfaction! We hope you continue to choose Robert Horne Ford for all your vehicle needs! Take care!
First service on 2017 Mustang GT
The service went just as they told us it would happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for allowing Robert Horne Ford to assist you and we hope to continue to impress for many years to come.