Reviews
2018 Jeep Grand Cherokee with Altitude package
It was a fantastic experience from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience buying my RAM
Salesman was great to deal with. I would have liked a bit more for my trade in but the price on the ecodiesel was so good that I didn?t even try haggling.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Kurt. Don't hesitate to call us if you ever need anything. Be safe on the road.
Airbag Recall
All I see hear mostly are negative feed backs, I would be ashamed if I were you guys at AutoNation Chrysler Dodge asking for feed backs and getting this stuff. I have to say the same hear. Took my 04 ram in Saturday morning for a passenger airbag recall and was promised a call later in the day and never hear back from them. Monday comes around and I asked them why didn't I receive a call ! and they lied to my face and said they left me a message around 4pm. I have to say ! with todays technology that wasn't a very smart thing to say.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Luiz, for leaving us this response. If you are willing, please call our General Manager at (281) 651-3600 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
2007 Nissan Frontier
The buying process was very good and easy. The salesman was very determined to satisfy my expectations. There was never any high pressure and all my questions were answered promptly and in detail.Very satisfied.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Kenia was so nice and knowledgeable of the product I really enjoyed my buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Light Brownstone Jeep Chereokee
Sales person was very helpful locating a car that was the color and model that we wanted. The whole process was completed in about an hour, including a test drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Barbara, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
standard maintenance
Renee R. is very helpful each time I go in for service or repairs on my vehicle. I been requesting him each time I go to dealership since I bought my car several years back. He is very helpful and always friendly, he seems to enjoy his work and that makes customer service extremely pleasant. (I went in for regular maintenance, oil change & tire rotation)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheila Simpson
Was not satisfied with the work that was done on my tires. All but one Hub Cap was put on wrong squishing the tire tube for air. Did not notice it till I was washing my van.
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rodney King Dodge Ram 1500 V8 4X4
Jason Shayan was the sales person I worked with and did an outstanding job in showing me a various options that fit my vision of the vehicle I wanted purchase for my daughter's 16th birthday. He was patient and not the stereo typical pushy salesman. I laid out my parameters and time frame and worked within those guidelines. He never was discouraged when I would show up a couple of times test driving various vehicles and talking on the phone about various options without ne buying a vehicle immediately. Most would have probably would be discouraged, but for his patience and providing the customer service is the main reason I really wanted to buy a vehicle from AutonNation. Others wasn't as patient and so I was determined that we could find the vehicle and a deal that worked for all of us. And we did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
my nice little jeep!
i purchased a low mileage good condition jeep several persons asked where i got the new jeep and i told them it was a 2015!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase