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AutoNation Chrysler Dodge Jeep Ram Spring

(2,292 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Spring
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (888) 379-3689 (888) 379-3689
Used (877) 802-7294 (877) 802-7294
Service (877) 806-3367 (877) 806-3367

Reviews

(2,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Spring from DealerRater.

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I highly recomend!!!

Chris and everyone involved in helping me find and make this purchase were amazing...I love my suv!!! Best deal i have ever made and am completely grateful for everyones kindness and help...Great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil Change

Oil change appointment was on time and no attempt was made to sell any further maintenances than were not requested

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Experience

Great service. All around experience was great. Great employees, personable, experienced, polite, friendly. They have been our dealership through at least 5 vehicles and we were very satisfied through the years. Our next vehicle will come from Spring AutoNation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Patriot Purchase

Sales staff was prompt and courteous and very helpful during the sales process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Dealership Review 11.11.17

Excellent and seamless process. Excellent customer service; prompt and efficient. Submitted online application before 8am in the morning; I arrived at dealership by 1 pm; Hubert Steen (sales assoc) and Maurice Pinkney (financial services mgr) processed information; deal complete and drove off lot in 2018 by 3 pm. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall for airbags for a chrisler

It was a quick and fast recall resolve problem for my car, fast shutter home service also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice dealer. Typical shenanigans

Nice salesman. Good prices, but typical shenanigans when it comes to the trade in. Offered me 4.5k under wholesale. Found a wholesaler online that beat their offer, they come back with a lessor match claiming the tax saving make the difference. Really? So what. You pay the taxes then. Sick of xxxx games. Oh and they held my keys hostage until I finally said ?just give me my keys?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Found the perfect car!

Found the perfect car for our family, Dodge Grand Caravan. Great service from our sales man from Anthony in Spring TX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Autonation Jeep - What a waste of tme

If I could give zero stars for my latest trip to this dealer, I would. I called to set up a 10 am appointment to have my Jeep serviced and listed exactly what I needed: Oil Change, State Inspection, recalibration of the speedometer due to bigger tires and a resetting (lowering) of the tire pressure sensor setting since the factory setting is to high at 35 psi. When I get the appointment reminder, it said the 10 am time is really to meet with a service adviser not the really the time that the vehicle would go it for service. Strike one - at this point I would have cancelled if I didn't need the two recals that only a dealer can do. When I arrived for my appt, I was told it would take several hours and that they don't make any changes to factory parameters or do recals if the vehicle wasn't stock. The only mods to my vehicle were larger tires on Jeep rims. Strike two. My next question was "why didn't you tell me this when I called" strike three, no answer. At this point, I cancelled my appointment, left the dealership and went to the local Firestone service center to have the service done. The kicker is, this is a 2014 with 7,300 miles and I was planning to look at the 2018's and possibly trade it in. Now, forget it. This is my 8th and probably last Jeep.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love my new Jeep Grand Cherokee

Sales guy was very nice and knowledgeable. The process did not take long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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