Max Madsen's Aurora Mitsubishi

I went there with my friend to look at 2006 Honda CRV EX. Ryan Clark was helping us, he was super nice and really helpful. Came to negotiate, he was really awesome and willing to work with us in our budget. We spent really long time in the dealer but it's worth it at the end. Really love the dealer and highly recommended for everyone

It was so nice to go to a car dealership and see the car that you asked for right there and waiting for you to test drive. Our Sale Consultant, Mike Isadore was great. He took the time for both my husband and I to test drive the car. He was very knowledgeable about the vehicle and explained all the features. What he did not know he looked it up for us on the car fax. We had a very old car for a trade in and we got the best offer for a trade in then from anyone other car dealership. It is nice to finely find a dealership that is honest and easy to work with.

Recently purchased a used minivan (Toyota Sienna XLE Ltd) from Max Madsen. The sales rep was decent (Jon) and gave us a good deal on the vehicle. I had to travel a considerable distance (250 miles) to pick up the van, and it was pretty much as described. There were some cosmetic small dings that were not shown in any pictures (should really show the flaws for people purchasing from long distances). Also, the battery was failing and intermittent so that at times the car would not even start. I had to purchase a new battery, but this was not seen until I had driven all the way back home. One would think the battery would be something to check prior to sell, but I could be wrong. Otherwise, it was a smooth transaction.

I had to bring my 2011 Outlander in for the SAME warranty issue (3) times at 25,000, 52,000 and 56,000 miles. The second time they didn't order the correct part and I had to return for them to install. Now I need to return for a 3rd time after the repair 4,000 miles ago. Customer Service was rude and very unsympathetic in their apology.

I negotiated a price for a used vehicle over emails with Marcus King. Marcus answered all my questions, made me a personal video of the car and guaranteed me that the price we agreed upon over emails was the price I would pay. I drove 45 miles to the dealership and it was well worth it, the car looked great, I test drove it and made my purchase. The finance department was able to give me a better rate then my credit union was offering, this dealership was to good to be true. I have to say that I would highly recommend purchasing a car from Max Madsen, everyone that I spoke with at the dealership was very, very nice. If only every car buying experience could be so good. Thanks again to everyone there. -Larry H.

we have been disappointed by this dealer in the past and we have visited them 5 times before we finally walked off with a used car worth 22,000 dollars.The employees of the dealership were extremely rude including the managing partner,the finance manager all the way down to the sales clerk,why did we buy from here ? because they had the only car which my son wanted.The finance company had to call on our behalf to make the deal go through.I would not recommend this dealer to my friend or family

Mr.Madsen shouild visit his dealership more often and see how his customers are being abused by his hired help both sales,finance manager,managing partner.

I had a great deal and a very pleasant negotiation with Mad Maxxen mitsubishi of Aurora. The car selection is great and they take really care of the cars and customers, If I need another car I definitely would drive 59 miles to buy it from them. Good people great prices.

We have purchased 5 new cars over the past 10 years, however, my wife and I both feel that this encounter was the best we have ever had. We had all our questions about the function and specifications of the vehicles we are currently considering answered - each explained by the Dealer's Salesmen - Ryan Clark & Jorge Maldonado. We even met the Managing Partner - Todd Cahan, and the Man himself - MAX MADSEN. The Car Buying experience has changed significantly over the past 10 years - and I think that the Max Madsen Cybersales approach is the BEST way to specify your preferences as a Buyer. This "No Haggle" experience is the way car buying should be!!!

I have never had better dealings with a Service Department than at Max Madsen, and I have delt with many in Illinois and Colorado, from Honda to Dodge. These guys listen and really try to get to the bottom of the issue. Most places don't care to listen or think they know better. Respect is what you get from Max Madsen! I can't say I got the best price on my new car, but it was fair. I would deal with them again. Sales is always friendly when I visit and know me by my first name. I have leased two cars from them and wouldn't hesitate leasing another.