Reviews
Oil Change and Customer Service
Doug is truly and exceptional service member for Gurnee Jeep. Always keeps me well informed and makes me trust his judgement with my vehicle. Cannot say enough good things about Douglas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great communication
Gurnee Chrysler Jeep Dodge RAM has great service and quality. Team kept me updated through out my car repair! Definitely recommend. Enjoyed the experience here. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super fast and friendly service
Got my Jeep back in 2 days for water pump and thermostat replacement. Edgar kept me informed every step of the way. Thanks Gurnee Dodge, we’re customers for life.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing Service
I had an appointment early in the morning and from start to finish, the customer service was exceptional. Doug and his team took care of what was requested and provided with a very calm comfortable waiting area. Very happy satisfied customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
I love to do my service in this dealership they have good service and good customer service they nice people and friendly people… I had a good experience with them…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
True Customer Care
Service writer listens and discusses to better understand your vehicle maintenance needs. Maintenance mechanic willing to explain what you don’t know. Reputable customer service with complete concern for customer satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service provided
Everyone was very friendly and knowledgeable in their area of work. The service provided was done in a timely manner…. I would recommend this dealership for service anytime.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service provided
Everyone was very friendly and knowledgeable in their area of work. The service provided was done in a timely manner…. I would recommend this dealership for service anytime.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Great service. Great people. Best dealership on the North side. Finally found a dealer I can trust. Thanks for taking care of us. No reason to go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Very fast service! Went above and beyond!! Came to get runningboards placed on the vehicle, and squeezed me in for oil change at the last minute! Everything went so smooth. Austin was so helpful in getting it done in a fast and timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase