Reviews
I recently was looking for a Chevy dealership to service...
I recently was looking for a Chevy dealership to service my 1999 Corvette .It has 2500 miles on it. I was told that they would not work on it because it was too old. They said they would only work on a Chevy that old if they had done all the previous service on it. I guess when its that old Sir Walter doesn't consider it to be a Chevy anymore unless they did all the service on it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Michael Penik
I was so pleased with Mr. Penik. He is very knowledgeable and personable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miscommunication
I made 2 different appointments to get my car serviced, one on March 15th and March 22nd. I requested a loaner because I had errands to run. I was told on the first appointment that they didn?t have loaner at the moment. So I rescheduled for the 22nd. I called an hour before my second appointment to confirm there was a loaner available and I was told there was. Once I arrived for my appointment, I was told there weren?t any loaners available.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic experience
Buying a car during Covid could have been scary but it wasn't. Our Equinox was brought to our home to test drive and the deal was signed, sealed and delivered (literally!) the next day. Very knowledgeable salesmen and extremely helpful throughout the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience with River and team at Sir Walter...
Awesome experience with River and team at Sir Walter Chevrolet! Entire process was very professional and everyone was patient in answering all my questions. Their website provides accurate information/ data on both new vehicle/ trade making it easy to do your research to know before you go. I have bought vehicles from them a couple of times now and highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales Mgr
nice work just took longer due to short staffing and could have received an update of job status sometime during the duration of my wait
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase
Excellent service. Good manners. Nice guys. Very efficient. Good knowledge. The place to go. Very impressive. Very cooperative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Man do they have a friendly sales department. You feel...
Man do they have a friendly sales department. You feel pretty good walking out with your new car. But when something goes wrong, which it will because you bought a Chevy, it's a whole different world. Aside from the lack of customer service, they do terrible work. After 6 trips for one issue, it's not even fixed. And no one is apologetic. I would say don't buy a Chevy,but if you're set on it at least don't buy it here.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
20 Traverse
Car purchasing process was quick and easy. Would definitely recommend.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andre was great very knowledgeable and courteous helped...
Andre was great very knowledgeable and courteous helped me with all the questions I had and was very patient you don’t see that in car purchasing these days he should be commended for his effort Thank you again Andre Randy Kingham
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car