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Sir Walter Chevrolet

(378 reviews)
Visit Sir Walter Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 883-4071 (888) 883-4071
Used (877) 341-3429 (877) 341-3429
Service (888) 698-0389 (888) 698-0389

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sir Walter Chevrolet from DealerRater.

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I recently was looking for a Chevy dealership to service...

I recently was looking for a Chevy dealership to service my 1999 Corvette .It has 2500 miles on it. I was told that they would not work on it because it was too old. They said they would only work on a Chevy that old if they had done all the previous service on it. I guess when its that old Sir Walter doesn't consider it to be a Chevy anymore unless they did all the service on it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mr. Michael Penik

I was so pleased with Mr. Penik. He is very knowledgeable and personable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Miscommunication

I made 2 different appointments to get my car serviced, one on March 15th and March 22nd. I requested a loaner because I had errands to run. I was told on the first appointment that they didn?t have loaner at the moment. So I rescheduled for the 22nd. I called an hour before my second appointment to confirm there was a loaner available and I was told there was. Once I arrived for my appointment, I was told there weren?t any loaners available.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fantastic experience

Buying a car during Covid could have been scary but it wasn't. Our Equinox was brought to our home to test drive and the deal was signed, sealed and delivered (literally!) the next day. Very knowledgeable salesmen and extremely helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience with River and team at Sir Walter...

Awesome experience with River and team at Sir Walter Chevrolet! Entire process was very professional and everyone was patient in answering all my questions. Their website provides accurate information/ data on both new vehicle/ trade making it easy to do your research to know before you go. I have bought vehicles from them a couple of times now and highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales Mgr

nice work just took longer due to short staffing and could have received an update of job status sometime during the duration of my wait

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchase

Excellent service. Good manners. Nice guys. Very efficient. Good knowledge. The place to go. Very impressive. Very cooperative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Man do they have a friendly sales department. You feel...

Man do they have a friendly sales department. You feel pretty good walking out with your new car. But when something goes wrong, which it will because you bought a Chevy, it's a whole different world. Aside from the lack of customer service, they do terrible work. After 6 trips for one issue, it's not even fixed. And no one is apologetic. I would say don't buy a Chevy,but if you're set on it at least don't buy it here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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20 Traverse

Car purchasing process was quick and easy. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Andre was great very knowledgeable and courteous helped...

Andre was great very knowledgeable and courteous helped me with all the questions I had and was very patient you don’t see that in car purchasing these days he should be commended for his effort Thank you again Andre Randy Kingham

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.