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Autoworld KIA

(653 reviews)
Visit Autoworld KIA
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:30pm
Sunday 11:00am–4:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (516) 342-5042 (516) 342-5042
Used (516) 342-7852 (516) 342-7852
Service (516) 858-5130 (516) 858-5130

Reviews

(653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoworld KIA from DealerRater.

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Great service

I took.my car into Autoworld Kiawah to have some work done. Pete was great. As soon as I arrived I t took my car and told me he would take care of everything which he didn't. He even made sure that someone help me resolve the Bluetooth problem I was having with my car. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

1st Car for my son

Joe Rossetti made buying process of 1st car for my son smooth. Finance Manager Ray found affordable financing through NEFCU. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service Kia Sorrento

My Service Advisor was Michele Gerdon, who was and has been extremely helpful each time I have my Kia Sorrento serviced. I always wait for my Kia and the waiting area is comfortable and I am informed the status of my service during the course of time I am waiting. I have owned my 2011 Kia Sorrento new from this dealership and have always had my car serviced and maintained at this dealership and no where else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An Efficient, Hassle Free Dealership

We walked in and Ernesto M. who went above and beyond to assist us and we purchased exactly what we came to AutoWorld to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. Ernesto is a great asset to us. Enjoy your new car.

bigac600

This was our second time buying a Kia at Autoworld Kia and I must say that Joe Rosetti made this the easiest buy my wife & I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford 2009

I'm I'm was happy the service Carlotta thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Laura

My salesman Joe was amazing!! Took care of me to the fullest!! Would recommend him to everyone I know. Went out of his way to find my car in the color combinations I really wanted. Amazing experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michele Gerdan is awesome!

It's true. She is, as is the rest of Autoworld Kia Team. I was made aware that my Sedona needed servicing just days before we were supposed to drive away on vacation. I am fortunate to have several Kia service facilities nearby. Unfortunately, they were all booked up including Autoworld Kia. When I explained my dilema to Michele, she committed herself to helping me get my car repaired on time for our vacation. She made sure that she would be there when I dropped the car off, they got it repaired ahead of schedule and her communication was fantastic throughout. (She can also expertly drive a car through their busy lot with only inches of clearance like a pro. That's a skill!). Fantastic car repair experience. Who gets to say that? Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30,000 Mile Maintenance

I have been coming to AutoWorld KIA for my service needs since I started leasing my KIA Optima from them in July 2015. The main reason I keep coming back is the Service provided by Michele Gerdon. I trust that she has my best interest and safety in mind and wouldn't go anywhere else as long as I can continue to deal with her for all my maintenance needs. She is a pleasure to deal with and hats off to KIA for having someone like Michele to deal with all their customers service needs. Thank you, Rob Eivazi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, we love hearing from our customers. Michelle is indeed a great asset to us.

Recall & 15k

I always come here for service. They took care of the safety recall & 15k service w/in a reasonable time. The place is always clean w/ a very nice lounge. Michelle is always on top of things. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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