Reviews
Great service
I took.my car into Autoworld Kiawah to have some work done. Pete was great. As soon as I arrived I t took my car and told me he would take care of everything which he didn't. He even made sure that someone help me resolve the Bluetooth problem I was having with my car. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1st Car for my son
Joe Rossetti made buying process of 1st car for my son smooth. Finance Manager Ray found affordable financing through NEFCU. I recommend this dealership.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Kia Sorrento
My Service Advisor was Michele Gerdon, who was and has been extremely helpful each time I have my Kia Sorrento serviced. I always wait for my Kia and the waiting area is comfortable and I am informed the status of my service during the course of time I am waiting. I have owned my 2011 Kia Sorrento new from this dealership and have always had my car serviced and maintained at this dealership and no where else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
An Efficient, Hassle Free Dealership
We walked in and Ernesto M. who went above and beyond to assist us and we purchased exactly what we came to AutoWorld to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. Ernesto is a great asset to us. Enjoy your new car.
bigac600
This was our second time buying a Kia at Autoworld Kia and I must say that Joe Rosetti made this the easiest buy my wife & I ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford 2009
I'm I'm was happy the service Carlotta thank you all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura
My salesman Joe was amazing!! Took care of me to the fullest!! Would recommend him to everyone I know. Went out of his way to find my car in the color combinations I really wanted. Amazing experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michele Gerdan is awesome!
It's true. She is, as is the rest of Autoworld Kia Team. I was made aware that my Sedona needed servicing just days before we were supposed to drive away on vacation. I am fortunate to have several Kia service facilities nearby. Unfortunately, they were all booked up including Autoworld Kia. When I explained my dilema to Michele, she committed herself to helping me get my car repaired on time for our vacation. She made sure that she would be there when I dropped the car off, they got it repaired ahead of schedule and her communication was fantastic throughout. (She can also expertly drive a car through their busy lot with only inches of clearance like a pro. That's a skill!). Fantastic car repair experience. Who gets to say that? Thank you very much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
30,000 Mile Maintenance
I have been coming to AutoWorld KIA for my service needs since I started leasing my KIA Optima from them in July 2015. The main reason I keep coming back is the Service provided by Michele Gerdon. I trust that she has my best interest and safety in mind and wouldn't go anywhere else as long as I can continue to deal with her for all my maintenance needs. She is a pleasure to deal with and hats off to KIA for having someone like Michele to deal with all their customers service needs. Thank you, Rob Eivazi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, we love hearing from our customers. Michelle is indeed a great asset to us.
Recall & 15k
I always come here for service. They took care of the safety recall & 15k service w/in a reasonable time. The place is always clean w/ a very nice lounge. Michelle is always on top of things. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair