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Autoworld KIA

(659 reviews)
Visit Autoworld KIA
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:30pm
Sunday 11:00am–4:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (516) 342-5042 (516) 342-5042
Used (516) 342-7852 (516) 342-7852
Service (516) 858-5130 (516) 858-5130

Reviews

(659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoworld KIA from DealerRater.

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Will was our salesperson and I would tell you hands down

Will was our salesperson and I would tell you hands down to just go straight to him. If they have the car you are looking for he will make sure you go home with it that day. Very personable and at no time did I doubt I would get the deal I needed.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership has no care for their customers.

This dealership has no care for their customers. They tell you one thing and do another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I am very pleased with the service I received.

I am very pleased with the service I received. My sales person was Will. He was very good. He took his time to explain everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made a appt for service (same day - 10 min before

Made a appt for service (same day - 10 min before arrival) and when arrived was told that they could not take me because they were not taking in "walk ins" ... Not a walk in made an appt before I dropped off and appt was available on line. He told me they were backed and needed to use this time to catch up. The type of serviced needed would require me to leave my car there for 3 days (seriously) Common sense would say, if you are not taking any more appts - disable the function on line! What a joke. Will not come back for service at this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Zeeshan is great, very informative, the staff is very

Zeeshan is great, very informative, the staff is very kind and i was in & our fast. I try believe this dealership cares about me as a person. I am recommending Zee & the staff to everyone i know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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William Hrubec is The best !

William Hrubec is The best !!' GO TO HIM HE WILL GO ABOVE AND BEYOND FOR YOU PROMISE Thanks Willy ❤️🌺❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jibunor Ufoegbune.

Jibunor Ufoegbune. Was very helpful! He was very knowledgeable and efficient. I highly recommend This was an excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am just WOWWWEEEDD that I received an email stating

I am just WOWWWEEEDD that I received an email stating that my initial ratings / reviews (2 of them) have been deleted... YIKES...... There were DOZENS OF horrendous reviews re: this particular dealership... I had to get rid of my three year old vehicle... KIA SPORTAGE.....The engine was burning oil like a house on fire... I had bumper to bumper coverage and they refused to replace the engine (my car had under 40,000 miles.. I was told by Vincent and others from svce. dept. that I NEEDED TO ADD A QUART OF OIL EVERY MONTH... I WAS ALSO TOLD TO CHECK MY OWN OIL ONCE EVERY TWO WEEKS OR SO... WHAT DEALERSHIP DOES THIS??? I bought a new vehicle from a local dealership in W. Nassau after fighting for months with the svce. dept. at Autoworld Kia.. HORRENDOUS CUSTOMER CARE.. Apathetic to my need for a vehicle with my small mobile business.... I PAID CASH FOR MY VEHICLE!!! And surely did not get my monies worth for this vehicle.. I had to get rid of this car and buy another one asap... If you're seeking to waste your hard earned money, become highly agitated with atrocious customer care and inadequate guidance from the svce. mgr. then you should definitely purchase a Kia in E. Meadow... I would not take a KIA from Auto World if they gifted it to me; I spent tens of thousands of dollars on my purchase and wasted valuable time at their svce. dept. DO NOT BUY A VEHICLE FROM HERE, YOU WILL BE SO VERY VERY SORRY....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Shame, shame, shame on Kia AutoWorld... I noticed a customer protesting in front of their dealership just before I purchased my Sportage... I am so angry at myself for not doing my due diligence by not doing my homework and not researching this dealership... I'm so furious with this dealership and their lack of follow through and moreover, the lack of honouring my bumper to bumper coverage... THESE CARS ARE TRASH! As is the dealership! Massive turnover rates are so telling of poor work morale and horrible leadership...

Jibunor Ufoegbuna is a great sales consultant that

Jibunor Ufoegbuna is a great sales consultant that explained to me how I can trade in my vehicle, work on my payments, so I highly recommend recommend him to any person who is interested in purchasing a vehicle to ask for him at Autoworld Kia. Thank you Jibunor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Jibunor Ufoegbune for making an otherwise

Thank you Jibunor Ufoegbune for making an otherwise dreaded car shopping ordeal a wonderful car buying experience. We purchased a 2025 KIA K5 and we were very happy from the moment we walked into the dealership until we purchased and left the lot with our beautiful new car. I would highly recommend Autoworld and Jibunor for anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.