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Autoworld KIA

(656 reviews)
Visit Autoworld KIA
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:30pm
Sunday 11:00am–4:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (516) 342-5042 (516) 342-5042
Used (516) 342-7852 (516) 342-7852
Service (516) 858-5130 (516) 858-5130

Reviews

(656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoworld KIA from DealerRater.

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Great Sales Experience with Matthew Olive at Autoworld KIA

Went to Autoworld KIA after looking at all the deals from many dealers online. Matthew Olive was our sales consultant and did a fantastic job of educating me and my wife on the features of the KIA Optima EX. I was interested in purchasing. We test drove the car and Matthew again was helpful in explaining all the new safety features, sound system, etc. Matt made our car purchase a smooth and enjoyable experience. When it came to delivery, he took as much time as we needed to go over all the car features again, so we could feel secure driving off the lot. THANKS Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5 star review and kind comments. We are happy that Matthew provided you with an excellent sales experience. We appreciate your business and look forward to seeing you again.

Amazing

Had a long day but I must say it was really worth it because after all the wait you really walk with an amazing car and experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! Please let us know if you have any additional questions or if we can help you with anything else. Have a great day!

Buying a New Kia Optima

Very good customer service and very friendly people working there, would recommend buying all cars from them, especially go to Joe rossetti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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place to buy

Great people very friendly.no need. To haggle.fair price helpful on all questions and needs joe was great. All i can say is very good at what they do thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to have been of help! Thank you for sharing your feedback with us!

Our Great experience at AutoWorld Kia

Between Joe our salesman and Ty the finance specialist This had to be the easiest and most pleasant car sale I've eve experienced !!!Thank You Bobby also spoke with him on the phone and also extremely helpful and great to deal with!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and it was a pleasure working with you!

Always accomedating

My husband and I have been doing business with this dealership since 2014 and have always been taken care of in a professional and friendly way. Both of us now own our own Kia and would recommend this establishment over the others in our area. Thanks Joe for remembering my husband and helping me purchase my forte after leasing my optima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are honored to have your praise and appreciate your loyalty. Thank you!

Kia Pruchase 2017 Sportage XS

From my initial visit through purchase and pickup Kia Autoworld has done an amazing job. From Sales ,Finance and Service all personnel were professional, friendly and treated us as if one of the family. Numerous questions were answered in a respectful manner. If answers were not immediately known proper followup was timely. I feel my salesman Joe Varricchio went above and beyond to insure best possible deal and commitment to my needs and requirements. In all I would not hesitate to recommend Autoworld to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review about our service team! We pride ourselves on outstanding customer service, and we honor our employees who excel in customer satisfaction. We appreciate your business and look forward to seeing you again.

Combative purchase process, but I left happy

The original salesperson I dealt with was nice, helpful and knew his products, but a bit immature. I was there to buy a car and we had a last minute hitch on the price. He got huffy and loud. While leaving I was trying to give him an opportunity to potentially secure my business by shaking my hand, which he refused. He called me the next day, but it was too late. Joe V. to the rescue, Joe called me, he was able to work with me to negotiate out the hitch and secure my order. Joe is customer focused and even keeled. Call backs were always done. He spent time with my wife explaining how to use all of the new technology built into the car. KUDOS!!! Tyrone was also a please to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm glad to know that we were able to turn your experience around. It was a pleasure working with you and please don't hesitate to give us a call for anything!

Salesperson Joe V.

Joe V recently sold me my 2016 Kia Optima and I have to say he was great! Very understanding of my situation and he worked with me to get me the payments that fit my budget. I would recommend this dealership and salesperson to everyone!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation and we look forward to working with you again!

Awesome! An Excellent Service

I would like to Thank you very much an excellent service the Kia Auto World. I got my 2011 Jeep Compass, I love my Jeep. Agent Mike gave an excellent service and accommodation. Keep up your amazing good work..:) Sincerely, Imie Centerport NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are honored to have your praise and if there is anything we can do for you in the future please let us know.