McGrath Honda of St. Charles

We have used McGrath Honda of St Charles for many years now. We needed two new vehicles and spent Memorial Day afternoon trying to decide which two models were the best fit for our family. We have worked with Carlos Fuentes for several years and he is a wonderful sales guy. He is patient, explains everything clearly and works to help the buyer get the best options possible. All of the sales managers, finance and service team have been helpful and pleasant to work with. Carlos is an absolute pleasure to deal with. We highly recommend McGrath Honda of St Charles.

I recently visited the dealership to look for a new car. I was fortunate to have Bruce Naumann as my salesman. He was extremely friendly, helpful, patient and knowledgeable. He took the time to go over all the details of the cars I was interested in purchasing without trying to pressure me into making a deal. I feel he went above and beyond the role of salesman to make sure that I was happy with my purchase. I generally dread going to car dealerships and dealing with pushy salesman, but Bruce was a gem and made the whole process easy and painless.

We knew our older car needed to be replaced, but put off purchasing a replacement as long as possible. We visited several dealerships during our search for a used vehicle with low miles, pristine interior, a record for reliability and great gas mileage. We found a few vehicles at other dealerships that could have worked, but didn't like the atmosphere or the attitude of the salesmen. When we stopped by McGrath Honda in St. Charles, we were greeted warmly by Conrad Gomes, who seemed more interested in helping us find the right vehicle and explaining the features of the various models we test drove than making a sale. The Saturday we visited, Conrad ended up not having a vehicle we were interested in so we exchanged contact information. The following Monday, Conrad and his sales manager both contacted us by phone to say they now had a vehicle they thought would be a perfect fit for us. We ended up driving to St. Charles on Tuesday evening and purchasing the car. We are thrilled. Conrad phoned us the day after the sale to make sure we were happy with the purchase and offered to explain any features (like Bluetooth) that we might not be familiar with how to work. Within a week, we also received a hand-written thank you note in the mail from Conrad. Thank you to Conrad and the team at McGrath Honda in St. Charles for an amazing car buying experience!

I purchased a 2016 Civic Touring and I easily found the car I wanted on the dealer site. After sending an e-mail out late at night, I received a call from Ben who was more than helpful getting the information I needed and to help me with financing. I came in that very night after Financing was approved and picked up the car. Ben was helpful throughout the whole process and understood that I didn't need to be shown every little feature on the car.

When I came to McGrath Honda, I had an idea of what I wanted but didn't know all of my options. Michael J. Pompilio was a very knowledgeable salesman that helped me pick a car that checked off everything on my list and still stayed within in my budget. I would recommend Michael and McGrath Honda for anyone looking for a new Honda vehicle.

Sue and I came to McGrath only to get information on the mechanics of an auto lease. Michael was friendly and welcoming and answered most questions without us asking. He introduced us to the Lease Manager who clearly explained the lease program in detail. This convinced us a lease was right for us at this time. Michael then showed us a car that fit our budget and needs. We were pleasently surprised at the sporty look and driveability of the 2016 Civic LX 4 dr. That sealed the deal and our next stop was with the Business Manager who quickly and effectively explained the three optional packages. After he explained the closing paperwork we signed and fianilized the deal. Sue and I both agreed this was an an execeptionally positive auto dealership experiance.

We had the pleasure of buying a Pilot from this dealership. Rob was knowledgeable, helpful, and a great salesman to work with. We were very impressed with his honesty and ability to get us the deal we wanted. I would highly recommend using McGrath Honda of Saint Charles!

I went to this dealership yesterday for a lease deal that was advertised and went home very pleased. Carlos was our salesman, he was professional, sincere and friendly. I will definitely work with him the next time I'm looking for a Honda.

I learned a lot this evening that will help us in purchasing our next van. Rob Capozziello was exactly what I hoped to to get for a sales person. He was prompt, knowledgable and the right amount of follow up without being overly pushy. He should keep up the great work. People like me appreciate salespeople like him. Mark

It was a pleasure working with Mike Pompilio. He kept me informed and updated when searching for our vehicle. He definitely worked to make it happen. Thanks Mike.