McGrath Honda of St. Charles

I was greeted immediately by Tom in the service department and he extremely helpful. This was my first time coming to McGrath Honda in St Charles and I will definitely be coming back for all my maintenance needs in the future.

I was in for maintenance 'A' service on my vehicle. Michael Castro was my service advisor and was very professional and informative.

During sales process I was told wrong information by the sales person and had to be corrected before final sale. The sales manager would not talk to me and just made the correction without discusson about the faulty information provided. Seamed to be hiding.

Bruce the salesman is great and so was the sales manager and credit manager

I had a 2009 honda accord with engine problems for 6 months. Another honda dealer worked on it for several months and never fixed the mis firing issue. My last attempt to repair before having to trade in was with Tom at McGrath and he promised to fix it and he did! Only took his team a couple of days instead of months. I love his dedication. Thank you.

A damper in the heating system was defective. The technician had to tear the entire dash apart. Honda handled the problem as a warranty issue. We had a free loner for a week. Everything works perfectly!

Brought vehicle in for routine maintenance. I was given a free loaner for the day. Worked completed on time. Vehicle runs great.

Always caters to customers needs. The folks are very helpful at the shop. They are always on time getting the job done!

This is the 1st time we've needed routine maintenance on our vehicle. (We did bring the car in a few months back for a tire replacement.) McGrath delivered as promised and we were serviced promptly without an appointment and the service engineer provided services that we didn't know were needed at this stage of ownership. The service team had a friendly attitude and the waiting area was clean and comfortable.

I haven't bought a new car in years so I wasn't sure what to expect walking into McGrath Honda of St Charles. I can honestly say they made me feel comfortable, no pushy salesman.