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McGrath Honda of St. Charles

(1,613 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Everything was great with my experience at McGrath Honda

Everything was great with my experience at McGrath Honda in St Charles. I would recommend this dealer to friends and family. it is a great overall dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mossimo Alfano was a great salesman !

Mossimo Alfano was a great salesman ! Very professional and knowledgeable. He made my buying experience a pleasure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was in for a rattle repair on my 23 Honda Odessey, I

I was in for a rattle repair on my 23 Honda Odessey, I was lucky enough to get my favorite service professional Erin Carolan. She made my service experience exceed my expectations. I recommend you ask for her with any service-related inquiries!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Christian Lamoso was very knowledgeable and kind.

Christian Lamoso was very knowledgeable and kind. We enjoyed our transaction. He made sure to explain everything to us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nice selection of cars all models and trim levels would

Nice selection of cars all models and trim levels would ship here again going forward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Car shopping is stressful but Christian Lamoso made it so

Car shopping is stressful but Christian Lamoso made it so much less! Thank you Christian for your hard work and being excellent at what you do! The Frey’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bryce Webb was a huge help and answered all of our

Bryce Webb was a huge help and answered all of our questions. We look forward to our new car and all the perks of buying at McGrath

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Our salesmen Massimo and Lanell went above and beyond to

Our salesmen Massimo and Lanell went above and beyond to meet our needs. Didnt feel pressured like most places. Highly reccomend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff was great at accommodating with all my needs as

The staff was great at accommodating with all my needs as a buyer , Nick helped me with choosing a car he was very attentive and professional. Im very happy with my purchase. Denise Reyes was also very helpful also in the finances department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Don’t go here!

Place is a joke. Salesman are liars and management sucks. We wanted to purchase wire transfer. They don’t do it. We had a check made out to what we agreed on and they would not accept. Even though I represented my company. Had a set appointment and showed up salesman was with another customer and walked by me and did not acknowledge me. Very poor business. Say they sell 50 cars a day. Can’t believe anything I was told by salesman. I am taking my money down the street.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the review. As we initially stated from the beginning, the driver that was sent in to pick up the vehicle cannot legally sign on behalf of the company. Only a signer of the company can sign legal documents. There is a process that needs to be followed, which we explained from the very beginning. Yet the driver came in, while knowingly that he legally cannot sign any of the documents.