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McGrath Honda of St. Charles

(1,613 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Steven and ed helped me get the car I want I am so

Steven and ed helped me get the car I want I am so happy with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’ve had a great experience with McGrath St.

I’ve had a great experience with McGrath St. Charles! Johan Lozano is great! Always super helpful and efficient!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional!

Very professional! Worked with us to get the price that worked best for our family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

One of the most friendly salesmen, started out laughing

One of the most friendly salesmen, started out laughing and just talking. Always asking his costumer for anything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service provided by Carrie Adams

I would recommend this dealer if Carrie Adams be your service consultant at Mc Grath Honda in St. Charles! She is very well-educated, courteous, respectful, professional and patient. Maintaining the car involves big money these days and she is so respectful of that. I trust her 100%, and that is hard to say in the industry of car sales and service. Her dedication and professionalism blew me away this week when my brake job took loner than expected- at no ones' fault. She kept me updated and stayed well past the end of her shift to guarantee that I was completely taken care of! Thank you for going above and beyond Carrie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jay, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Nikhil was very knowledgeable.

Nikhil was very knowledgeable. He was fast and helpful throughout the process. We will definately recommend family and friends to visit McGrath Honda in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Logan our sales rep was very helpful accessible and

Logan our sales rep was very helpful accessible and responsive Reid Richards was outstanding in his customer service. He worked tirelessly to find us the vehicle of our choice in a timely manner. He is a true asset to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

What an awesome experience!

What an awesome experience!! Our salesperson Massimo was wonderful!! Stop in today and ask for him you wont regret it!!! The Finance dept was awesome as well!!! Made us very comfortable and answered all of our questions honestly and thoroughly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service, very helpful, though price is a

Great customer service, very helpful, though price is a bit high, very worthwhile nice looking cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I came in for service and was not planning to buy today!

I came in for service and was not planning to buy today!! Payton was very helpful and the financing fate was to good to pass up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.