Reviews
great experience
Justin wells put his heart in helping us find the in very pleased with him and Easternsmotors
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Oliver, Our customers are our first priority so hearing this is great. You are an outstanding customer!
great full
I was truly impressed by Justin wells customer service he worked very hard to get me a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wonderful! Justin truly enjoyed assisting you so it is great to hear from you. You're welcome back anytime, Courtney!
Amazing
Jay was amazing to work with. I shared with her my situation and she said she was going to get things done today. Sure enough she did!! She was so kind and caring! I drove off the lot the same day. Jay and her manager went above and beyond and I couldn't be more thankful for their assistance. She even followed up with a text message the following Monday asking how things are going. I would recommend them to anyone and am so pleased with my purchase!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car, same day! What a wonderful car buying experience. We'll surely pass your kind words on to Jay. Thanks!
Easy as Pie
Jay made our experience worth while! She was caring and took really good care of us. Made sure Mom had water and was as comfortable as possible. The manager Ali made it happen for us, but Jay, made it all worth while. I felt like a winner when walking out to my new car, everyone on staff congratulated me. Please visit Eastern Automotive on Pulaski Highway, you won't be disappointed, I'm sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got that right! Easterns is definitely the place to be. We're glad that you agree!
Easterns Automotive Group Baltimore
Today was a great day as a first time car buyer. La’Ron showed me that it was still hope for my situation. I will always be good in my book, because I left out with the car that I always wanted. Thanks again!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No problem! We're here to assist! Please let us know if there is anything we can do to assist you in the future.
Great service, friendly staff all around
Gabe was very kind and a great help when searching for my first car. Wide selection of cars and low prices made the experience a breeze. Would recommend 100%
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad that you were impressed by our wide selection and low prices. Here at Easterns, we always have over 1,000 vehicles for our customers to choose from. Options are important!
Great service
The service was great very friendly and helpful. Preston was very great salesman he answered all my questions and took his time to make sure we understood everything. I would send family and friends to Easterns
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Send em! The more the merrier here at Easterns. Our family is constantly growing!
Great
Jay was so patient even though I asked a lot of questions. I had my son and he cried and was irritable and she held him and walked around and kept him quiet. She was the best. I couldn’t thank her enough!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is truly awesome to know that Jay is doing such a great job representing Easterns! Thank you for letting us know.
When I’m ready.
Jay was helpful in answering all my questions. She was efficient and worked quick. It wasn’t a question that I asked that she wouldn’t answer. It was nice. When I’m ready, I’m coming straight to her, she’s great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Take your time! No rush .. We'll always be here to assist you!
Very accommodating service.
We knew what we wanted and were quickly assisted. The service was great. Test drive went well. The salesman did not pressure the deal and helped with looking for the best price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and easy is just how a car buying experience should be!