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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Very happy!!!

I went in to Easterns and had a great car buying experience. Bikramjit was my sales professional, and he was great and knowledgeable! I would tell all my friends and family members to go see him! The management staff was also great! Thanks guys for getting me into the a great car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Easterns Automotive Group of Rosedale and for your referrals! It was a pleasure to assist you and please let us know when we can do so again!

Darrell Hopkins- OUTSTANDING CUSTOMER SERVICE!

Mr. Hopkins did an outstanding job with helping me with my new purchase. His communication skills were EXCELLENT A+ in my book. Very understanding and extremely patient. A perfect example of a people's person.The team overall was of OUTSTANDING as well!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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this is for darrell hopkins

Darryl was awesome. Prior to coming to eastern I did not find a dealer willing to work with me and from the moment I met with him and ED for the first I didn't feel like it was impossible. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback. We feel so grateful that you chose to come to our dealership. If you need anything else at all, please come back to see us.

Sean Brockington

Thanks to sean for putting me in my fourth car he always come through iam thankful and very pleased with his effort I love my Lexus rx 350

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the excellent review, Lasharn! It is great to know that Sean was able to help you with your latest purchase. We'll be sure to pass your thanks on to him. We look forward to working with you in the future.

This is for Darrell Hopkins!!!

Darell was extremely helpful and patient with me and my indecisiveness. He was clear about what I could afford but remained respectful so I didn't feel uncomfortable. I would definitely send someone to Darrell to purchase their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this nice review, Shanea. We are very happy to hear that Darell could be so helpful during your purchase experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

This is for Obryant Giles

I enjoyed coming my experience at Easterns Automotive OBRYANT Giles was very helpful with helping me get the car I wanted .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review, Lakeisha. It is great to hear that Obryant took your satisfaction seriously and made sure you got exactly what you wanted. Thank you for choosing Easterns Automotive Group of Rosedale for your vehicle needs.

johnny mcfadden review

Johnny's service was timely and very high quality. He was very pleasant and respectful, and he did everything possible to put me in a vehicle that I could enjoy and afford at the same time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review, Miche! We really appreciate your business and are so happy that Johnny could provide great service to you. Congratulations on your purchase! We look forward to serving you again!

This is for Darrell Hopkins!!!

Darrell was very friendly, knowledgeable, and helpful. His customer service was excellent and he met us at our needs. I believe we got the best deal. This whole experiences has been great, easy, and stress free. I would recommend this dealer and Darrell to anyone I know who is looking to buy a car. Upper management was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your marvelous review means a lot to us, Christopher. We appreciate your feedback and are happy to hear that Darrell was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future automobile needs.

REVIEW..GREAT JOB DARRYL MAYZCK

i walked in easterns and seen A nice Lexus IS250 on the showroom floor. darryl helped me out. i asked the price he told me and i said i wanted it.. he took my information and told me we going to submit it MECU which would take another day because they were closed.. he called me back and said he got it done and i went to get my new car.. thanks to Darryl and Moe i got another vehicle i really wanted..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review, Marion! We really appreciate your business and are so happy that Darryl and Moe were able to help you with your purchase. We look forward to serving you again! Take care.

REVIEW FOR DARRYL MAYZCK

HE IS A VERY PLEASENT MAN. KNEW JUST WHAT I WAS LOOKING FOR AND WAS ABLE COMMADATE. STAY WITH ME TILL I DROVE OFF WITH MY CAR. IF I HAD TO BUY ANOTHER CAR, I WILL LOOK FOR HIM AGAIN...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Mae. We're glad to have Darryl on our team and that we could provide you with a pleasant car shopping experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!