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Easterns Automotive Group of Baltimore

(6,031 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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johnnny mcfadden customer review

I got the car I wanted exactly !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for giving us a positive feedback, Benard. We are happy to hear that you got exactly what you wanted. If you need anything else for your vehicle, please let us know.

review for Mr. Price

Mr. Price was very professional I WAS NOT going to buy a car however Mr. Price really helped me to decide on getting a car because I really wasn't trying to purchase a car I want and still want a SUV but he help me understand that with my situation that sometimes in life in order to get to point B I must start off at point A re-establishing myself and my credit I must crawl before I walk and I really appreciate d the fact that he handle me with care but also educated me at the same time thanks Mr. Price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Leia. We are sincerely pleased to know that Mr. Price's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or future auto needs, we are more than happy to lend a hand.

This is for Darrell Hopkins!!!

Darrell, was very professional & friendly. He made this a smooth process & was caring about fulfilling my needs. my son & I are happy & satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Victorie. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you and your son drove away a happy customer. Thanks again for your business, and we look forward to your next visit.

Sean Brockington

want to thank sean for helping me out I must say he was very helpful and he told me to relax he would get me approved and he did .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Pamela! We?re very happy to hear that Sean was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

johnny mcfadden customer review

Thanks for a good job I will recommend my family and some of my friends to Easters moter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bernard, Thank you for your wonderful remarks about your experience at Easterns Automotive Group of Rosedale. We appreciate your recommendations and we look forward to working with your family, and some of your friends in the future. Take care!

This is for Darrell Hopkins!!!

Darrell was very caring about my needs and wants for my second vehicle. He tried his best to make sure I was satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shakel, Thank you for taking the time to submit this amazing feedback. Darrell takes customer service very serioulsy and will be ecstatic to hear that you left Easterns Automotive Group of Rosedale satisfied. Until next time, drive safe and stay well.

johnny mcfadden review

I was very pleased throughout my whole buying process. Johnny's customer service was great. He took his time and walked me through everything I needed throughout this process. I would definitely recommend him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cindy, We are happy to hear that your time spent with Johnny was a pleasing experience. We pride ourselves on the high level of our service excellence. We are grateful for your recommendations. If you have any questions or concerns regarding your vehicle, please come back to visit us.

JOHNNY MCFADDEN CUSTOMER REVIEW

I had a wonderful experience dealing with the sales team, Moe and Johnny. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nekeshia, Thank you for taking the time to write such kind words about our sales team. We always strive to provide the utmost in quality and customer satisfaction. We are grateful for your recommendations and we look forward to your next visit.

Sean Brockington

Sean has definatley went above and beyond . I was referred to sean by a co worker and delivered what she told me he would do iam very pleased and will refer more friends thanks for such a quality salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Deidre, We really appreciate you taking the time to leave a review about your experience. We're glad to hear that Sean went above and beyond to help out with your purchase. We really appreciate you coming in to see us. We look forward to seeing your friends here at our dealership in the future.

Sean Brockington

Sean was very helpful with the car buying process. He greeted me with a smile and was very professional I will refer my family and friends to get cars from this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your wonderful review, Melissa! We?re very happy to hear that Sean was of such great help to you. We appreciate your referrals and we look forward to your next visit.