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Easterns Automotive Group of Baltimore

(6,031 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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This is for Obryant Giles A.K.A OG !!!

I couldn't believe how bad my credit was when I found out! But its cool though! Ima build it back up so I can by a car from my man OG!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the awesome review, Marcus! We are very happy to know that you had a great experience buying your car. If you have any further needs, do not hesitate to come back in for a visit. Have a great day!

Mr.Giles

Service was on point. I learned a lot about my credit and how things work with it!, Obryant and the manager was truly a resources for me! Now Im saving more money up for my down payment! I will be back to buy a car and build my credit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Sonya! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We look very forward to seeing you again in the future!

This is for Darrell Hopkins!!!!

very well manner respectful good at answer all questions best help ever trying to fit our price range over all ill give him 5 stars he was a wonderful sells man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing about your visit with us, Baba. We pride ourselves on the high level of our service excellence and we are happy to hear that your time spent with Darrell Hopkins was a pleasing experience. If you need anything else, please don't hesitate to let us know!

Sean Brockington

Sean was great selling the car. He has a lot of experience. He was very professional and helpful during the car buying process he kept me informed I will refer customers to eastern motors very clean place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Darlene! Thank you for this great review! Sean is truly an exceptional employee and we appreciate him for giving you a helpful and professional service! We appreciate your recommendations and be sure to like us on Facebook to get all the good deals!

For Obryant

Although I didnt buy a car, everything was a great experience! The place was very cleaned, customer service was great, and so was Obryant. He told me what I needed, so now im gonna do it. Thanks Obryant!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for the awesome review, Marcus! We are very happy to know that you had a great experience buying your car. If you have any further needs, do not hesitate to come back in for a visit. Have a great day!

geoffrey

got my charger baby!!!!!! love this place!!! coundnt be happier!!!!! thanks geoff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the awesome review, Ricardo! We are very happy to know that you had a great purchase experience. Congratulations on the Charger and have a great day!

This is for Darrell Hopkins!!!

the facilities are nice but coffee for customers would be fantastic especially during such a long process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Niemah, Thank you for taking the time to leave us a review and for giving us helpful feedback. Rest assured that we would immediately implement improvements on our services to ensure that your next visit will be more satisfactory and pleasurable. We shall cascade to the team your valuable comments.

geoff rocks

this was the 3rd place I came. I couldn't buy a car but this was the 1st place I was explained why. Geoff spent like an hour after he told me I couldn't buy going over exactly what I could do to help myself. I learned more int the few hours I spent with him than I ever expected. he actually cared about my situation. thanks so much Geoff. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alexus, Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. We?re very happy to hear about your positive experience. If you have any further needs, do not hesitate to come back in for a visit.

This is for Darrell Hopkins!!!

Darrell did a great job helping me out today. I walked in here not knowing what to expect. I would've never thought I'd be walking out with my dream car! I gave Darrell a price and he managed to get a lower rate than my limit! I'm very pleased with Eastern, and Darrell's help today! I lost my car because someone else made a mistake. I was not in a position to get the type of car I wanted, and no one seemed to care. Eastern Motors and Darrell made me feel that people cared that I lost my vehicle and wanted to get me back to my life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Torkwase! We work very hard to provide each of our customers with exceptional car shopping experience and we're happy that Darrell was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you.

Great service Darryl Mayck

I went into Easterns Motors 2/18/16 where i was greatly greeted by Darryl Mayck.. This gentleman answered a lot of questions and treated me with the up most respect and i just wanted to thank him for the excellent service!!!i wanted a specific vehicle and easterns did not have it at the moment..ill still be sending friends and family to darryl and his easterns team for the great professionalism and knowledge from you guys. thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Marlette, Thanks so much for the nice review! Darryl is a key component of our team here at Easterns Automotive Group of Rosedale and he will be very happy to hear about your experience. We are grateful for you sending us over your friends to purchase their vehicle. Please come back to see us if you need anything at all.