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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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johnny mcfadden

I love my car everyone was great in the dealership!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the input, Shada! We are more than happy to have you. Take care and happy trails.

Fantastic!!

Had a fantastic visit here at easterns!! Bikramjit Dhillon was sooo helpful and got me into a car that I love!! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear that your visit went so well and Bikramjit was able to help you get a vehicle that you are happy with. If you have any further needs, please come back to see us.

This is Darrell Hopkins!!!!!

Very friendly and helpful. Would recommend to anyone. Made me feel very comfortable in my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive feedback, Kate. It is our commitment to ensure quality customer care by providing comfortable and friendly service to our guests. If you ever need anything in the future, please don't hesitate to let us know. Take care!

caring people!

Bikramjit Dhillon was my salesman and he was awesome! Friendly and honest, got me into a vehicle that best suited my needs!!! Thanks soo much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Bikramjit and we look forward to seeing you at our dealership in the future.

johnny mcfadden

my man hooked me up!!!!!!!!!!!!!!!!!!!!!!!! johnny is the man!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing, Ty! Johnny is one of the best and we're glad you had the opportunity to work with him. If you have any further needs, do not hesitate to come back in for a visit.

This is for Mr. Obryant !!

Everyone was very helpful and made the process of buying a car not stressful , Very willing to work with you to ensure that you were able to get a car at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, Thank you so much for taking the time to write! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad we were able to help you with your purchase!

FOR MR.JAMES PRICE

GREAT CUSTOMER SERVICE FROM MR.JAMES PRICE !!! COOL GUY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi there, Thanks for the feedback! James is a cool guy indeed and we are thankful for having him on our team. Please let us know if you need anything else for your vehicle. Take care!

sean brockington

Sales person Sean was patient and knowledgeable, he was able to assist me with getting a car, after my car was totaled. He met all of my expectations, getting me a car I like with the right car payments. I would recommend him and Eastern's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Keiyonna for this great review! Sean is an exceptional employee and we appreciate his efforts in helping you with your purchase! We are grateful for your recommendations and if you need anything else, please don't hesitate to let us know!

Ashley C

I worked with Ashley and she was great. Process went really quick and she was very nice. I was treated well by all employees at Easterns. Will purchase from Easterns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Stephanie and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again. We are eager to see you in the future.

Ashley C

I worked with Ashley and the process was really quick and she was very nice. I was treated well by all employees at Easterns. Will purchase from Easterns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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