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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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very helpful

We were car shopping and ended up buying from Easterns. We enjoyed the customer service very much, very helpful. Our salesman was Bikramjit Dhillon, he was very nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share with us. We are very pleased you enjoyed your recent visit and Bikramjit was there to provide you with such a nice and helpful service! Thank you for choosing us, and we look forward to your next visit.

James Price

I'm very satisfied with Eastern Motors they were very friendly and helpful. When I got there the facilities was clean and as I walked through the door Mr. Price was mopping the floors and cleaning . And he even treated me to lunch when I said I was hungry. I will recommend James Price to all my friends and family. Wonderful job. Thanks Mr. Price and Eastern Motors see you all when I'm ready to buy my next car. And to get my next laugh from Mr. Price. Anna M. W. Holley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Anna, We are thrilled to hear that you enjoyed your purchase experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. We appreciate your recommendation and we look very forward to seeing you, your family and your friends in the future!

REVIEW FOR JAMES PRICE

WE feel really glad for the service Mr. Price gave us, for the customer service. For helping us obtain this vehicle that`s really important for us. Thank you and hopefully there`s more wonderful employees like Mr. Price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aaron, Thank you for letting us know that you?re pleased with the service of Mr. Price. It is our goal to provide quality customer service, and we?re glad that our staff has shown you their commitment to this. If you have any further needs, do not hesitate to let us know. Have a great day.

first time car buying

This was my wifes and i first car we are buying. They were able to get us into a vehicle that we liked and were very happy with our visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first car! It’s great to hear that you are happy with your purchase. If you need anything else for your vehicle, please let us know.

FOR MR. JAMES PRICE

MR PRICE CALLED ME LATE BUT OVERALL HE DID EVERYTHING IN HIS POWER TO GET ME IN THE CAR I WANTED

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shon, Thanks for writing this wonderful feedback. It is great to hear that Mr. Price did exceptionally well in making sure that you get exactly what you wanted. Thanks again! If you need anything else, please don't hesitate to let us know.

mr. funny guy price

MAN MY WIFE AND I CAME HERE EXPECTING TO GO HOME WITHOUT A CAR BUT THE SALESMAN PRICE TAUGHT US THAT TO THINK POSITIVE RESULTS IN POSITIVE WE GOT A BRAND NEW TOYOTA CAMRY WOW I'M STILL IN SHOCK THAT DUDE NEEDS A PROMOTION HE'S GOOD AT WHAT HE DOES AND HE'S VERY FUNNY TOO, HE KEPT MY WIFE AND I LAUGHING BUT HE'S VERY PROFESSIONAL AND KNOWS HIS STUFF . THANKS MR. JAMES PRICE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review. James is an asset to our team and we are glad you had the opportunity to work with him. His ability to connect with customers, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your vehicle.

This is for Obryant Giles!!!

I feel Great About The Car I Just Got, I would recommend a lot more people to shop at easterns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kitrell, Thank you so much for your positive feedback. Our priority is to have customers leave with a smile. We are glad you felt great about your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.

johnny mcfadden customer review

car was cool !!!!!!!!! easterns is great and understanding!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tyrell, Thank you for your wonderful comments about your purchase, those inspiring words will surely inspire our team.

sean brockington

Very Excellent Customer Service. He went above and beyond to help me. He picked me up, and took me to the store to pay for my Insurance. He worked very hard. Made me feel very comfortable. He was also very knowledgeful. He treated me so great that I told my sister to come out here tonight

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Renee and thank you for this great review! We're very happy that Sean was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again!

johnny mcfadden customer review

I am satisfied with my purchase and would recommend a friend or family member

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback! We?re thrilled to know that you are satisfied with your purchase.Thank you for your recommendation as well. We look forward to working with your family, and your friends in the future. Take care!