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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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great service from darryl mayzck

wonderful salesmen at easterns.. darryl helped me out from the second i walked and was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Towanda, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that Darryl did that above your expectations is really great to hear. Don't hesitate to reach out if you have any further questions or needs.

Obryant... This is for You !!!

good experience, pleasant salesperson, no hassle, Definitely would recommend to a friend or relative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was a pleasure to assist you, Randy! We are grateful for your recommendations and we look forward to our continuing pleasant relationship. Have a great day!

saen brockington

My first time here was awesome walked in and drove out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Antionette, Thank you for choosing us for your automobile needs. If you need anything else, please don't hesitate to let us know!

This is for Darrell Hopkins!!!

very pleasant. I like the truck that I Bought Will buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Delorse, We?re glad to hear that your experience with us has been a pleasant one. It?s nice to know that your loving your truck and we are hoping to see you again soon!

sean brockington

Sean was very friendly and helpful in making my decising to purchase the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Pincetta! Sean is a great asset and we're thankful to have him on our team. We appreciate your business and we look forward to your next visit.

sean brockington

This is my fourth car a bought from sean he is the best carsalesman ive ever met in my life he never lets me down I will always do business with sean he gets it done. Thanks again sean for my fourth purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cordae, you have been doing business with Sean a few times and your review about us is truly appreciated. Enjoy your car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails.

johnny mcfadden customer service review

service was great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this review. It was a pleasure to assist you and please let us know when we can do so again! Take care.

Funny guy Mr. Price

Wow I have never in my life considered or even buying a car not even being at a dealership until I met James sitting at the bar, and for a guy who doesn't drink he sure is a funny guy I must say he represents his company well especially when you work when you're off. Thank you for the entertainment hope to be buying a car soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Carmen, Thank you very much for taking your time to leave us a great review! James is a fantastic sales person and we're thankful for everything he brings to our team. We wish you all the best and we hope to see you soon. Take care!

James Price

Even though I did not buy Saturday because I already had an appointment with another dealership Monday coming and I was also on my lunch break which only allowed me to talk to Mr. Price for 10 minutes, but within those 10 minutes with him he made the car buying process seem easy and more understanding because actually I was scared thanks Mr. Price see you soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing your thoughts, Cheryl. We are sincerely pleased to know that Mr. Price efforts have enlightened you on the car buying process. We hope you can visit Easterns Automotive Group of Rosedale in the not so distant future. Until then, have a great day.

johnny mcfadden

Didnt take long happy with my purchase easterns is great!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this review, Lashae. Our customers? time is valuable to us, and we?re glad you?re happy with the quick process. If you need anything else for your vehicle, please let us know.