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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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This is for Darrell Hopkins!!!!

Very professional and understanding. Easy to communicate with and helped the process go as smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shawn, We'd like to thank you for the feedback regarding your experience working Darrell. Your appreciation is all that matters and we are more than happy knowing we can make your purchase smooth as possible. Feel free to call or stop by if there is anything else we can do for you.

geoff cropper

Geoff did exactly what I asked of him. he delivered well above my expectations. best buying experience ever. 2015 chevy traverse!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the glowing review and for taking the time to write! We continually strive to meet and exceed our customers' expectations and it is gratifying to know that we have succeeded. Congratulations on the 2015 Traverse! Take care and happy trails.

Car shopping

I referred my friend to Easterns and Sean B. delivered as I knew he would!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are truly grateful for this positive review, Ronald! We are thrilled that Sean was able to take care of you. He is a great asset to our team and we appreciate him providing you with the customer service that you deserve. Thank you again and we look forward to the opportunity to work with you in the future

sean brockington

Although they were extremely busy, Sean B. made the deal happen! I appreciate the results and the vehicle I received!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Sam! We appreciate you taking the time to tell us that you are a satisfied customer. Feel free to call or stop by if there is anything else we can do for you.

sean brockington

Sean did an excellent job helping me out. He was a great salesman by being very nice and understanding of my situation. I would recommend Eastern's to people I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this positive review, Lindsey. We are sincerely grateful to know that Sean did an excellent job in helping you in your purchase. We appreciate your recommendations and would love to see and serve you again in the future. Take care!

sean brockington

Truthfully, I have angst about doing car deals. Yes, I have trust issues in this process. However, Sean Brockington and the staff at Eastern Motors assisted me. The service was personable and they took an interest in my financial well-being with my purchase. Thanks Sean and Jentry!! You guys ROCK!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Tiffany! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Sean and Jentry were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day!

johnny mcfadden customer review

Johny and Ed were very helpful and PATIENT throughout the entire process. Thank you for helping me get my first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us a positive feedback, Ramona . We are very happy to hear that Johnny and Ed could be so helpful with your purchase. We appreciate you coming in to see us and we look forward to seeing you back again in the future! Take care.

johnny mcfadden customer review

best car buying service I ever had!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Antonio! It was a pleasure to assist you and please let us know when we can do so again. Happy driving!

THIS REVIEW IS FOR DARRYL MAYCK

BEEN WORKING WITH DARRYL FOR A FEW DAYS NOW AND I MUST SAY IM VERY HAPPY WITH THE SERVICE FROM HIM.. EVERY QUESTION I NEEDED ANSWERED HE DID THAT.. HE TRYIED HIS HARDEST TO GET ME THE BEST DEAL.. I MADE A NEW FRIEND AND IM VERY PLEASED WITH THE ACURA ILX HE SOLD ME.. THANKS TO DARRYL AND THE GUYS AT EASTERNS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi William, Thank you for writing such a great review. Darryl takes customer service very seriously and we are thrilled to know that you are happy with his services. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well!

DARRYL MAYZCK REVIEW

I HAVE TERRIBLE CREDIT AND DID NOT THINK I WOULD BE GETTING A CAR.. I CAME TO EASTERNS AND WAS GREETED BY DARRYL WHO ASSISTED ME THROUGH THE WHOLE PROCESS. HE AND HIS TEAM GOT ME A APPROVAL I WAS SHOCKED.. I PURCHASED A BUICK VERANO AND IT IS VERY NICE IM HAPPY WITH SOMETHING THATS RELIABLE AND SAFE ON THE ROAD.. APPRIEATE EVERYTHING GUYS..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive input, Charles. Your words mean so much to us here at Easterns Automotive Group of Rosedale. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. If you need anything else, please don't hesitate to let us know!