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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Review for James Price

Great experience, knowledgeable sales person, wide choice of vehicles and overall great handling of all aspects of the sales process. Jerry Zulli

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Jerry. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing Easterns Automotive Group of Rosedale for your vehicle needs.

johnny mcfadden customer reveiw

Johnny was very professional and helpful during the purchase of our vehicle. He answered all questions and provided useful information. He was very patient during this process with my uncertainty.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! Johnny is truly an exceptional employee and we appreciate him for being so professional and helpful during your purchase! If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.

REVIEW FOR DARRYL MAYZCK

I stopped in at Eastern Motors on Pulaski Hwy. My son was looking for a car. As soon as we pulled up we were greeted by Darrell. He was very nice and personable n willing to help. he asked us what we were looking for and took our info n proceeded to explain things to us until we were met by Glen. He was the manager and was also very friendly. he worked with some banks n got us into a great car with just alittle down. my overall experience was great n would diffinetly refer a friend or come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the glowing review and for taking the time to write. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. We appreciate your referrals and please come visit us if you need anything else for your vehicle.

This is for Darrell Hopkins!!!!!

He was very respectful. When there seemed to be some issues, he was very flexible, trying to figure out what he could do to fix the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chelsea, Thank you for the positive feedback! Darrell is an exceptional employee and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. If you need anything else for your vehicle, please let us know.

This is for Darrell Hopkins!!!!!

Very Nice Guy. He Went out of His way too even drop the vehicle off to my job. Kept me informed with every step of the progressive process. He and His manager worked magic that I didn't knew existed to get me in the vehicle I dreamed of with an interest rate that I could never imagine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Justin, We really appreciate you taking the time to leave a review about your car buying experience. We're glad to hear that Darrell went above and beyond to help out with your purchase. Thank you again for your business and we hope to see and serve you again in the future.

Great Services

Sean was very patient and determined to get my girlfriend into a vehicle that she wanted and could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for feedback. It is great to hear that Sean did an excellent job in helping your girlfriend get the exact vehicle that she wanted. It's fantastic that we have earned your business; we look very forward to seeing you again in the future!

sean brockington

Sean was a very good salesman he was very patient and understanding and committed to making sure that I got into a vehicle that I was satisfied with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great review, Taylor! Sean is very good at helping people find the right vehicle and we are glad he was able to get you a vehicle that you are happy with. Thank you for your business and we would love to work with you again. Have a great day!

Ask for Darrel Hopkins!!!!!

Wonderful customer service! Darrel was knowledgeable and really took time to guide me through the whole buying process. As a former used car only kind of person, I was pleasantly surprised at how easy and stress free new car buying could be. The staff was very welcoming and I feel like I've made friends for life. The only weird thing was that their internet was a step up from dial up, an ipad would do wonders for you guys! Thanks again for awesome service! Everyone ask for Darrel, he's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shannon, Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and stress free, and we believe that's how every car buying experience should be. We feel so grateful that you chose to come to our dealership. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.

sean brockington

mr. Brockington was very helpful with me and sold me my first car he was very professional and very knowledgable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your positive review, Katherine! I'm very happy to hear that Sean was of such great help to you. I will be sure to pass along your praises to him and all of us hope to see you again soon. Take care!

This is for Darrell Hopkins!!!!

Darrel is amazing! he was so patient with us and answered al of our questions. He really took the time with us when other car dealers would have walked away since it took so much time, but Darrell stayed with us every step and really saw that our needs were meet. He is an extremely nice person who understands the importance of your transportation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

RJ, We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It?s quite an accomplishment to hear that Darrel provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Happy driving!