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Easterns Automotive Group of Baltimore

(6,062 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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DARRYL MAYZCK

i spent 2 days back and forth in the dealership waiting to see if they could get my wife this audi q5 she really wanted.. but at the end they got it on and got her the audi.. I can see it was hard work. I just want to thank Darryl and glenn for getting it done for me and my wife... she's extremely happy with the truck and so am I..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for writing this wonderful review, Kamau. It is great to hear that Darryl and Glenn took your satisfaction seriously and made sure your wife got exactly what she wanted. Thank you for choosing us, and we would love to work with you again. Take care.

sean brockington

sean was great he really help me he is a true salesman will recommend more customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Goldie, Thank you for your wonderful remarks, which I have shared with our Sean. If you ever need anything in the future, please don't hesitate to let us know. Take care!

sean brockington

Sean provide superior customer service. My financial issues are not of great standing, but he reassured my that he could get me into a car to assist me re-establish my credit. I drove off with a 2014.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Erica and thank you for your feedback. We're ecstatic to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of customer service they deserve. Thank you for choosing us, and we look forward to your next visit.

johnny mcfadden customer review

Had an appointment and walked out the same day with a car, great service highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Quinte, We cannot thank you enough for your wonderful review of Easterns Automotive Group of Rosedale and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again!

johnny mcfadden customer review

the service was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the input, Rodney. We are glad to hear you had a great experience at Easterns Automotive Rosedale! If you have any further needs, do not hesitate to come back in for a visit.

REVIEW FOR DARRYL MAYZCK

Darryl Mayzck worked with me every step of the way and treated me with the up most respect. I appreciate everything he has done and with my next purchase I will be dealing with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for stopping by to leave this wonderful review. We're very happy that Darryl was here to help you and treated you with the customer service we know you deserve. Thank you again and we look very forward to seeing you again in the future!

This is for Darrell Hopkins!!!

Darrell is an outstanding salesman. He listen to what we wanted and he made sure that he stayed in the area in which we were comfortable with. He didn't try to sale us something that we didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to submit this amazing feedback, Willis. Darrell is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future!

This is for Darrell Hopkins!!!!

He was a really nice guy. he made this process easy and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ricki and thank you for this great review! We are very pleased that our team member could make your visit fun and easy, and we believe that's how every dealership experience should be. Please come see us for any future needs!

johnny mcfadden customer review

Johnny McFadden took my not so great credit and put me in a beautiful car, I will always be an Eastern Motors (Rosedale) Customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, we?re glad to read that Johnny was of such help to you. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

This is for Darrell Hopkins!!!

MR Hopkins is very professional. In in soft spoken manner, he asks pertinent information and gives straight forward answers to questions. he does not make promises until all the facts are out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Yvonne and thank you for the great feedback! We are thrilled that Mr. Hopkins was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve.