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Easterns Automotive Group of Baltimore

(6,009 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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johnny mcfadden

great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Eric. Thank you for the great comment, those inspiring words will surely inspire our team. Please let us know if there's anything else we can do for you.

Mr Mayzck Review

Darryl mayzck did a wonderful job.. was a great help... 2 days and got the deal.. got the car I wanted.. the maxima is great.. great service from Darryl.. hooked me up with the car I really wanted... I will come again and send people his way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glenn, We appreciate you taking time to leave us a great review! We are pleased to hear Darryl did a wonderful job in assisting you in your purchase. Thank you for the recommendation as well and we look forward to working with you in the future. Take care and happy driving.

johnny mcfadden customer review

I was extremely satisfied with the service and financing...they made my visit more than I expected and will buy my next vehicle for my wife at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William, Thank you so much for the glowing review and for taking the time to write! We continually strive to meet and exceed our customers? expectations and it is gratifying to know that we have succeeded. We really appreciate you coming in to see us and we look forward to seeing you again in the future.

johnny mcfadden customer

We found that your service people and salesman were very helpful,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Barbara. We are glad to hear that our staff be so helpful with your vehicle needs. We feel so grateful that you chose to come to our dealership and we look forward to seeing you back again in the future! Take care.

Jamel Britt

Jamel was very professional, he was very informative and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback! I am very pleased to hear that Jamel's professionalism has earned your trust in our business. We can't wait to see you for your next visit; be sure to check out our latest deals on Facebook before you come in.

sean brockington

sean was the best I ever dealt with he really help me purchase a second car from easters hes the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charles, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Sean?s sales excellence is always consistent and I?m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions or auto needs, and we?ll continue to provide great service! Also, check out our Facebook page for exclusive deals.

This is for Darrell Hopkins!!!!

My experience has been great. Darrell was so helpful and informative, I felt like someone who mattered even though my credit was poor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Roydea, We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Easterns Automotive Group of Rosedale, we value our customers and we look forward to seeing you on your next visit.

This is for Darrell Hopkins!!!

Everything was great. Darrell was professional, and this was the cleanest dealership I've been in a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback, Marlon. We are glad to know that you appreciate our facilities as well as the excellent customer service. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Jamel Britt

My husband just financed his first car and Jamel made it happen....Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dominique, We appreciate you taking time to leave us a great review! We are pleased to hear Jamel did a great job in assisting your husband in his purchase. Thank you for choosing Easterns Automotive Group of Rosedale for your vehicle needs. Take care.

jeff cropper

I stopped by today to see jeff. I couldn't buy when I came in. but he set me up with a plan to get my credit straight. I was so excited about the improvements on my credit score, I had to stop by and show him. my score jumped 112 point!!! jeff is the best, real good with credit stuff. thanks so much. i'll be back in a few more months. unbelievable, is the only way to explain the help he gave me. i'll see you soon jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are thrilled to hear that you enjoyed your visit with us, Natalie. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Don't hesitate to reach out if you have any further questions or needs. Take care.