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Easterns Automotive Group of Baltimore

(6,031 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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sean brockington

Good job. But I wish I got a better deal. Not the sales man fault. He was pretty cool.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Terra, thank you so much for your kind and honest review of Easterns Automotive Group of Rosedale. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future!

geoffs the best

Geoff did a great job. I was skeptical at first but he made me feel confident about everything. thanks so much Geoff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review, Ms. D! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials.

sean brockington

I was very happy with my experience at Easterns Automotive Group. My sales associate was very friendly and easy to get along and joke with and he kept me feeling relaxed during the entire process. This was a long process but it gave me a chance to really think about my purchase and so far I am happy with it. Hopefully I will have no problems with the car I bought and continue to be happy with the decision that I made today. I would definitely recommend Easterns to others who are in need of a nice, reliable car in a price range they can be comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review, Wendy! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your happy experience with us.

This is for Darrell Hopkins!!!!

Great guy! I'd definitely buy my next car from him. He made the process fun. a good experience. It took a long time to get my financials back but I felt like I was hanging with an old friend all day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

What an enjoyable review to read, Jennifer! Darrell is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Please come visit us if you need anything else, be it service or sales.

This is for Darrell hopkins !!!!

The process took a little bit longer than I had anticipated but at the end of the day I am the owner of a new car! Thanks Easterns Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ben, thank you so much for your kind and honest review of Easterns Automotive Group of Rosedale. We always appreciate feedback. It was a pleasure to do business with you and we hope to see you again in the future!

johnny mcfadden customer service

He made the car buying process easy for me being that I am a first time car buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Audra! We are so very pleased that Johnny could make your visit easy and we believe that's how every car buying experience should be. We are sincerely grateful for you trust in our business! Follow us on Twitter and like us on Facebook to catch the latest specials!

This is for Darrell Hopkins!!!

Great customer service. Very professional in helping to achieve my goals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Ravonne! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

kerstin gabra review's

the service was good, the whole atmosphere was pleasant, I would recommend my family & friends

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the awesome review, Larry! We are very happy to know that you had a great experience in our sales department. Have a great day!

johnny mcfadden customer service

Definitely helped me out given my financial situation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Reneasha, thanks so much for taking the time to write this review! Johnny is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions about your purchase, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions.

This is for Darrell Hopkins!!!

was very professional, stern.. and an all around great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Greene, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs.