Reviews
johnny mcfadden customer service
Definitely helped me out given my financial situation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reneasha, thanks so much for taking the time to write this review! Johnny is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions about your purchase, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions.
This is for Darrell Hopkins!!!
was very professional, stern.. and an all around great salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Greene, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs.
This is for Darrell Hopkins!!!
Darrell is an awesome Salesman and I highly recommend coming to him for all your car buying needs!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Michelle! Darrell is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for coming in to our dealership. Be sure to like us on Facebook and follow us on Twitter to catch great specials!
This is for Darrell Hopkins!!
Good experience overall! Process was a bit long but I guess that is to be expected. Staff very friendly and worked hard to get me a car that I love and fit into my budget.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dee, thanks so much for taking the time to write this review! Our staff are great with people and focuses on what the customers' needs are. They will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as quick as possible and do appreciate your patience. If you have any questions about your purchase, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions.
real G
Geoff went way above what we expected. we have credit issues and he made us feel like we weren't hopeless... he was right. thanks so much for all your help. I left very impressed and satisfied way above my expectations. geoffs a "REAL G".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Geoff went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Easterns Automotive Group of Rosedale await your return. Please let us know how we may be able to help next!
kerstin gabra review's
Kerstin was very personable and went out of her way to try to speed the buying process for me. She kept me informed throughout the process of anything that was occurring that would cause a delay.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Bonnie and thank you for your kind words! Kirsten is a great asset and we appreciate her for giving you a remarkably efficient car buying experience! We thank you again and we look forward to serving you again in the future!
This Is for Darrell Hopkins!!!
Darrell gave great service. He was respectable and did not try to push me into a vehicle. I greatly enjoyed the service.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback, Sydney! I am extremely happy to hear that Darrell was able to provide pressure-free and enjoyable buying experience. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers.
Darrell Hopkins
Excellent and intelligent young man. Very knowledgeable and eager to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review, Nick! It is great to know that Darrell was able to provide you with excellent and knowledgeable customer service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials
KERSTIN GABRA REVIEW'S
Very good care and attention to detail. Very friendly and easy to talk to. I will be dealing with her again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eric, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and efficient customer service and will be ecstatic to hear that you left Easterns Automotive Group of Rosedale satisfied. We appreciate you trusting us with your vehicle buying needs! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts!
kerstin gabra review's
Kerstin was of great help. very nice and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your awesome review, Craig! I'm very happy to hear that Kerstin was of such great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.