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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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sean brockington

I think SEAN AND THE management team did well working on my deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ronald, thank you for leaving us this wonderful remarks! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!

johnny mcfadden customer service

I had a great a experience. My last car buying experience was horrible and I was afraid to purchase a knew car but I trusted Johnny and Glenn and I believe they were genuine and looked out for my best interest with buying this car. I am trusting them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Krystal, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Easterns Automotive Group of Rosedale. Please feel free to contact us if you have any questions on your new purchase.

kerstin gabra review's

sales associate was friendly just took some time to get car here and paperwork finished

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this great survey, Elaine. It is wonderful to hear that our staff at Easterns Group of Automotive Rosedale was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.

kerstin gabra review's

she was great it was awesome to be here and work with her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful comments, Mustafa! Those inspiring words will surely inspire our team. Take care and happy trails!

johnny mcfadden customer service

good service good agent.......................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kenneth, thank you for such a wonderful remarks! Feel free to call or stop by if there is anything else we can do for you. Take care.

johnny mcfadden customer service

Most amazing car buying experience! Easy and hassle free! A+++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Heather! At Easterns Automotive Group of Rosedale, we work very hard to provide each of our customers with easy and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you.

kerstin gabra review's

Kerstin was helpful and honest with the process which made the experience much more enjoyable. I appreciate her approach as well as her personality. I also appreciated the work the manager did as well as the advice he provided on how to proceed after the sale. Great experience!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charles, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Easterns Automotive Group of Rosedale! If there is anything else we can do for you just give us a call!

SEAN BROCKINGTON

My salesman went above to provide excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alicia, we appreciate you taking time and leave us with such a wonderful remark. It's always great to hear from our customers and we're glad we were able to go above your expectation. Thank you for choosing Easterns Automotive Group of Rosedale for your vehicle needs.

This Is for Darrell Hopkins!!

I am so grateful to have meet Darrell today. He has Truly been a Angel sent to me from out of Heaven. He took a sad situation and made things right again. His customer service was Excellent and I will Definitely refer friends and family to him in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JaMonica, thank you so much for the wonderful review of your experience at Easterns Automotive Group Rosedale. Darrell is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come.

Great Service

Our sales man worked really hard to get us deal that we could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bernadette, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Easterns Automotive Group of Rosedale! If there is anything else we can do for you just give us a call!