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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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This is for Darrell hopkins!!

good job I was not convinced when I came in today however I was proven wrong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Damien, thank you for leaving us this wonderful feedback! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!

Geoffs great review

Geoff did a wonderful job. we didn't live the dealership till well after 10pm even tho they closed at 8. we were very satisfied with the truck and definatley satisfied with Geoff. thanks Geoff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this great review! Geoff is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and congratulations on your purchase! Be sure to like us on Facebook and follow us on Twitter to get all the good deals!

GEOFFS GREAT!!!!

Geoff did a lot of work for us. he helped us thru a tuff situation. somehow he made it work. and he really made us feel comfortable. thanks Geoff!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Yukon and thank you for your kind words! Geoff is a great asset and we appreciate him for giving you that comfort during your purchase experience! We thank you again and we look forward to serving you again in the future!

for me

you guys make it easy to shop get financed with no haggling. Stevie did a great job but I need a co-person to sign

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Devonna, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for you trust in our business! Follow us on Twitter and like us on Facebook to catch the latest specials!

This is for Darrell Hopins!!

saleperson was very polite and helpful,he has a very positive attitude

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Raquiya, thank you for your wonderful remarks about your recent sales experience here at Easterns Automotive Group of Rosedale. We shall cascade to the team your valuable comments about as your words of appreciation never fail to inspire us to be consistent in providing excellent customer service.

This is for Darrell Hopkins!!

I like the facility and the saleperson was very respectful and polite.i would recommend a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Denise, we are glad to know that you appreciate our facilities as well as excellent customer service. Take care and have a great day!

johnny mcfadden customer review

Johnny was very courteous, polite and knowledgeable. it was fast service. and I was pleased that he and his team was able to suit me needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tannissia, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales.

kerstin gabra review's

Eastern motors worked with me to give my pregnant wife a beautiful and safe vehicle for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nathan, it gives us great pleasure to know that you had a wonderful sales experience with us. Rest assured that we would maintain or even exceed the experience you had with us on your next visit in our dealership. Congratulations on your purchase! Take care and have a great day.

Thi si for Darrell Hopkins!!!

the service was excellent would recommend eastern motors to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Athena, we are pleased to know that you had a wonderful experience at Easterns Automotive Group of Rosedale. Our team will be glad to know that you thoroughly enjoyed your sales experience. We appreciate your referrals. Thanks and hope to see you again soon!

acura lady

Geoff was great. we have made a new friend. he was quite helpful and a joy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share with us, Mary! The goal of the Easterns Automotive Group of Rosedale team is to ensure a friendly and enjoyable purchasing process for each of our customers. We're happy that Geoff was to there to help you with your purchase. Please remember that we're always here to assist you with any future auto needs!