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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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johnny mcfadden customer review

service was fast easy and educating johnny was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Chelsea, all of us at Easterns Automotive Group of Rosedale congratulate you on your new vehicle! Johnny is a great addition to our sales team and we are glad you had the opportunity to work with him. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages!

This is for Darrell Hopkins!!!!

Darrell did an awesome job assisting my husband and I with finding a car to fit our life style and within our budget. He kept us updated with the process as we waited to be approved. He was very personable and professional. He presented as knowledgeable and reliable in his understand of purchasing a preowned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sonia, thank you for stopping by to leave this wonderful review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darrell assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials!

sean brockington

Sean was very friendly and knowledgeable. He answered all the questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dana, thank you so much for the awesome review! We are very happy to know that Sean was able to provide you with friendly and knowledgeable buying experience. Take care and have a great day!

sean brockington

Sean provided excellent customer service and provided me with all the information I requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eric, thank you for taking the time to give us feedback on your latest purchasing experience at Easterns Automotive Group of Rosedale. We're glad to hear that Sean was able to give you an overall positive experience. Congratulations and have a great day!

kerstin gabra and glenn scott reviews

the both were great workers and understanding to our needs .....thank you easterns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erin, it's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for the great feedback and for choosing Easterns Automotive Group of Rosedale for your vehicle needs.

Geoffs da man

I bought a car from Geoff in late march. I had a mechanical issue one morning. I knew when I called him I was gonna get a run-around... Geoff made all the arrangements. The warranty I got covered everything even tho the tow guy said my starter wouldn't be covered. It was. Couldn't be happier. I'm back on the road and couldn't be happier. Thanks Geoff, really... Thanks a whole lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience with Geoff was so remarkable. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again.

Johnny McFadden customer review

I didn't ourchase but was educated how to purchase thanks to the salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jessi, thank you for sharing your wonderful experience in coming to our dealership! Please feel free to call or stop by if there is anything else we can do for you.

johnny mcfadden customer review

Great experience I know what I have to do qualify for a vehicle !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Joseph, we appreciate your kind words. It's always great to hear from our guest and we're glad you were pleased with your visit. We hope you can visit Easterns Automotive Group of Rosedale again in the not so distant future. Until then, have a great day.

johnny mcfadden customer review

the service was helpful and knowledging ................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Joe, thank you for leaving us with such a nice review! We're glad you had a wonderful experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!

Johnny mcfadden cutsomer review

management and staff where very polite and sufficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Bianca, thank you for your wonderful remarks about your recent visit here at Easterns Automotive Group of Rosedale. We shall cascade to the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent service. Have a great day.