Reviews
go see Geoff
Geoff did more than I could have hoped for. I have never had a salesman ever treat me like he did. He really cared about my situation. I came in feeling hopeless and scared. I never laughed so much or so hard. He was really cool. I never felt like a customer... I felt like an old friend. He will get all my business from here on. Geoff, you really made me feel like I was important. He really impressed me. Thank you so much!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ayesha, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Geoff was able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook.
sean brockington
Sean is a very saleman,got me in the truck that I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this review, Deborah. We are very happy to hear that Sean could help get you set up with the perfect truck for you. If there is anything more we can do for you please feel free to come back and see Easterns Automotive Group of Rosedale any time! Take care.
This is for Darrell Hopkins!!!!
very polite and non pressuring. best time buying a car ever :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dustin, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Easterns Automotive Group of Rosedale! If there is anything else we can do for you just give us a call!
camaro
Geoff was wonderful. He helped us through the whole process. Hdidnt play any games, he never spoke to us with anything but respect. He really made our experience very fun. Buying a car can be very stressful ordeal. I've never fell more happy with any dealership. I'll be back. Geoff really was a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review, Lori. We really appreciate you leaving us your input. We are very pleased to hear that Geoff could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!
This is for Darrell Hopkins!!!
friendly atmosphere & service, all terms well explained
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks so much for this great review, Steve. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals.
sean brockington
Sean was absolutely wonderful! I can't think of anyone I would have rather completed this car buying experience with...He was eager, friendly, respectful, and polite. His customer service was the best! Thanks Sean!!! The world of sales need people enthusiastic and courteous like him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sean assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials!
johnny mcfadden customer service
I got exactly what I want I didn't even tell johnny what vehcile he just had it there when I came and I thought the deal was to good to be true great experience at eastern motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deven, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Johnny was so exceptional. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
kerstin gabra review's
Kerstin was very patient and asked questions for clear understanding of my needs. I am very pleased overall with my selection and the generosity I received while shopping with Kerstin for my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Nakisha. We're glad to have Kerstin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
stevie
arrived at dealership with intent of getting a basic car. Mr stevie showed great caring when helping me. Easterns is my choice dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Valerie, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Easterns Automotive Group of Rosedale. Please feel free to contact us if you have any questions on your purchase.
This is for Darrell Hopkins!!!
Darrell had good customer service skills. My only suggestion is that before letting any customer leave dealership not knowing what they might want, have them write down what they want and go to your online website so they can see for themselves what vehicles suit what their individual preferences.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alyssa, we sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.