Reviews
irvings review
Everyone at Easterns was very friendly and happy to assist with the purchase of my new vehicle.Irving was a huge help in helping me with my new car i will send all my friends and family to see Irving
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Delores, we are so glad to hear that Irving and the rest of the Easterns Automotive Rosedale staff were able to help make your car buying experience a good one. Thank you for your kind words and recommendations, and we hope you enjoy the car!
johnny customer service
johnny was cool and he gave me a car nice and affordable
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dayonn, thank you for your great review! Johnny is an asset to our team, and it is great to hear that he was able to help you throughout the buying process. I'll be sure to pass along your kind words to him. Enjoy the new car! Please don't hesitate to contact us if there's anything else we can do for you!
Stacey Torney and Glenn Scott Review
The overall outlook of the business was very clean, the employees were awesome, and made us very relax while waiting
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review, Denita! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials.
johnny customer service
Johnny has the BEST customer services skills ever!!! He exceeded all of my expectations and I was pleased to leave with the vehicle of my choice...happy customer, and I will refer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the nice review! Johnny is a key component of our team here at Easterns Automotive Rosedale, and it is great to hear that he exceeded your expectations and provided you with an enjoyable car-buying experience. If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.
customer
Mr. Pacheco was very helpful and very kind he made us feel right at home. We need more dealers like home. Thank you for the new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
johnnys customer service
The buying process so far been long and challenging, due to financing intricacies. However I am of the view that sales staff have been engaged and been helpful whenever they could, and that make me overall excited that I have been in good hands. My general attitude is thus positive.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience and congratulations on your new car, Stephen! Car shopping can be tedious and daunting and I am thrilled that your overall experience with us was so positive. Welcome to the family and we look forward to doing business with you in the future! Also, be sure to follow us on Twitter and Facebook for all of our dealership updates!
Easterns of Baltimore
The process here was easy, honest, and fast! They work with me and made me feel comfortable through the whole process. We had Rashaad help us, and his service was excellent! Thanks again to him!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. I'll be sure to pass along your compliments to Rashaad as well. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.
johnny customer service
Johnny did an excellent job with helping us purchase our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John Hill
good job the service was good picked out a nice car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
johnny customer service
Other than the fact that I was here a long time (not their fault), I am very pleased with everything and am glad to keep my business in this neighborhood; I live right up the street. The car looks brand new, and I am excited to take it home in a few minutes and have it for many years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase