Reviews
I recently had the pleasure of working with Rich at
I recently had the pleasure of working with Rich at Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. First and foremost, Rich's customer service was outstanding. He was incredibly courteous, attentive, and genuinely interested in helping me find the right vehicle for my needs. He made me feel comfortable and valued as a customer, without any pressure. Rich's knowledge of cars is truly impressive. He was able to answer all of my questions thoroughly and accurately, demonstrating a deep understanding of the vehicles he was selling. He provided valuable insights and helped me make an informed decision. Finally, Rich's follow-up was excellent. He stayed in touch with me throughout the process, ensuring that everything went smoothly. His dedication to customer satisfaction is evident, and I truly appreciated his commitment. I highly recommend Rich to anyone looking for a car salesman who is knowledgeable, courteous, and dedicated to providing excellent customer service. He made the car-buying process a positive and stress-free experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jimoh, Thank you so much for your thoughtful and generous feedback. We are truly grateful that you took the time to share your experience with Rich and Hi-Line Auto. It’s wonderful to hear that Rich provided you with an exceptional car-buying experience—from his attentive and knowledgeable service to his commitment to your satisfaction throughout the process. We take great pride in our team, and feedback like yours is a testament to the dedication and professionalism Rich brings to every customer interaction. We're thrilled that we could help make your car-buying journey positive and stress-free. On behalf of Rich and all of us at Hi-Line Auto, thank you for your recommendation and trust. If there's anything more we can do for you, now or in the future, please don’t hesitate to reach out. Warm regards, HiLine Team
Naas and George are good and they helped me closing the
Naas and George are good and they helped me closing the deal. It was nice experience working with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aditya, Thank you for sharing your experience with us. We’re glad to hear that Naasir and George were able to assist you effectively and help you close the deal. It's always our goal to provide a smooth and positive experience for our clients, and we're pleased to know they delivered on that promise. We truly appreciate your business and your kind words. Should you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future. Best regards, HiLine Autohaus Team
Rich provided exceptional customer service.
Rich provided exceptional customer service. He was personable, cordial, thoughtful, thorough, friendly and professional. He provided one of the best car-buying experiences my wife and I have ever had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephon, Thank you for your wonderful feedback! We're thrilled to hear that Rich provided you with such an exceptional car-buying experience. It's great to know that his personable, thoughtful, and professional approach made a lasting impression. We truly appreciate your kind words and will be sure to pass them along to Rich. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you and your wife. We look forward to assisting you again in the future! Happy Motoring, HiLine Team
Just completed my second purchase from Hi-Line in the
Just completed my second purchase from Hi-Line in the last year. Rich was involved in both sales and always a pleasure to work with. Lonnie and Justin made sure the deal kept moving along and answered all my questions. Great folks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Hi-Line! We're so glad to hear that both of your experiences with us were positive. It's wonderful to know that Rich, Lonnie, and Justin were able to assist you and make the process smooth and enjoyable. We truly value your feedback and are grateful for your business. We look forward to serving you again in the future and making your next visit just as great! Happy Motoring, HiLine Team
Excellent work and great contact by Nassir and everyone
Excellent work and great contact by Nassir and everyone in the finance department overall great company to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're delighted to hear that Nassir and our finance department provided you with excellent service. We truly appreciate your feedback and are glad to know that your experience with us was a positive one. It's our goal to offer the best service possible, and we're grateful for the opportunity to work with you. We look forward to assisting you again in the future! Happy Motoring, HiLine Team
The guys were great, Rich, Terry, Justin and Josh.
The guys were great, Rich, Terry, Justin and Josh. I Would recommend them to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! I'm glad to hear that Rich, Terry, Justin, and Josh provided great service. We'll be sure to pass along your positive comments to them. Let us know if there's anything else we can do for you! Happy Motoring, HiLine Team
I recently had the pleasure of purchasing a vehicle from
I recently had the pleasure of purchasing a vehicle from Hi Line Autohaus, and I can honestly say it was one of the most enjoyable car-buying experiences I've ever had! From the moment I walked through their doors, I was greeted with warmth and professionalism that made me feel right at home. Lonnie, Justin, and Nassir went above and beyond to accommodate all of my requests. Nassir, in particular, listened attentively to my needs and preferences, ensuring that I found the perfect car for me. Their patience and understanding throughout the entire process made it so much easier. I never felt rushed or pressured, which is often the case at other dealerships. From my first visit to the final paperwork, they made the entire process simple and straightforward. They took the time to explain every detail, making sure I was comfortable and confident in my decisions. It's clear that customer satisfaction is their top priority! The level of service I received was unmatched, and I genuinely wish I could give them more than 5 stars! The team at Hi Line Autohaus has earned a customer for life, and I can't thank Lonnie, Justin, and Nassir enough for their exceptional care and dedication. If you're in the market for a vehicle, I wholeheartedly recommend Hi Line Autohaus for a stress-free and enjoyable car-buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing such a thoughtful and kind review! We’re absolutely thrilled to hear that your car-buying experience at Hi Line Autohaus was enjoyable and stress-free. It’s wonderful to know that Lonnie, Justin, and Nassir were able to make such a positive impact and ensure that you found the perfect car without feeling rushed or pressured. We truly strive to put our customers first, and your feedback reassures us that we’re on the right track. We’re grateful for your trust and for taking the time to share your experience. Your recommendation means the world to us, and we look forward to continuing to serve you for years to come! Thank you again for your kind words and for being part of the Hi Line Autohaus family! Happy Motoring, HiLine Team
It was a pleasure to work with, Naasir!
It was a pleasure to work with, Naasir! He answered all the questions we had. It was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oleg, Thank you for your feedback! We're glad to hear that Naasir was able to provide the assistance you needed and that his professionalism stood out. We truly appreciate your positive comments and look forward to working with you again in the future! Happy Motoring, HiLine Team
Naasir, my sales representative, was knowledgeable ,
Naasir, my sales representative, was knowledgeable , professional, and respectful of my time. Approach is everything while trying to make a deal. Naasir delivered exceptional service throughout the whole process. Lonnie Hanna, the GM, stepped in to introduce himself for the final stage, bringing this whole deal together. My experience at Hi-Line Autohaus on Independence was fantastic and would highly recommend anyone stop by.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! It sounds like Naasir was not just a sales representative, but also a time-saving superhero—and Lonnie swooped in like the GM caped crusader to seal the deal. We’re thrilled to hear that your experience at Hi-Line Autohaus was fantastic, and we promise, no capes were harmed in the making of this deal! 😄 We really appreciate your recommendation, and we hope your new ride brings you as much joy as a well-timed superhero entrance. Thanks for choosing us, and we look forward to helping you again! Happy Motoring, HiLine Team
Couldn’t help myself in bits laughing out loud.. Would suggest less time fantasizing about superheroes more time selling cars at least give yourself a chance and Stick to what you’re good at
Good experience with Nasir.
Good experience with Nasir. He was helpful and patient with me. Good service overall. Bought a Volvo s60
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! We're thrilled to hear that Nasir provided you with helpful and patient service. It's great to know that you're satisfied with your overall experience. He's a true Rock Star! Congratulations on your new Volvo S60, and we appreciate your business! If you need any further assistance, don't hesitate to reach out. Happy Motoring! HiLine Team