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Hi-Line Autohaus

(1,071 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Rich at Hi-Line Autohaus was great to work with! I...

Rich at Hi-Line Autohaus was great to work with! I submitted an inquiry online and was quickly contacted. I did my research and found that Hi-Line Autohaus has the best vehicles and best prices in the city. Once I found the vehicle I was interested in, we set up a time for a test drive. The whole experience was 1st class with no haggling and no gimmicks. The financing process was easy, also. At no point did I feel like I was being sold on anything, I saw the vehicle I desired and the best price I could find. The whole experience was fantastic and I, for sure, will be referring my family and friends to Hi-Line Autohaus in the future! Big THANK YOU to Rich, Matt and the whole team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

My initial contact with the dealership was with Emanuel Jackson and I must say that Emanuel lived up to the "good first impression" status, which in turn has left a lasting positive impression on my experience with this dealership. He came across very caring, professional and attentive to my car buying needs. He was not overly aggressive or "pushy", but was consistently maintaining a great level of contact and communication. He remained true to my needs, while also offering me other possible alternatives that he thought I might like. I think all of these attributes make a "good" sales person. Overall, I would recommend him for your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great Experience

Emanuel was very helpful during the car buying process and I hope we have the opportunity to do business with him and with Hi-Line again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I left a negative review on April 14

We tried to purchase a vehicle a couple weeks ago from the dealership. We were not successful. Due to a communication error, the vehicle was sold before we could retrieve it. I left a negative review out of frustration due to the fact that I had taken off work and already booked a hotel and was on the road. The dealership called us and informed us the car was sold as soon as he found out. He offered for us to come anyway and look at his other vehicles. We declined as it was an 11 hour drive and our daughter had her heart set on the one we were after. The dealer was extremely apologetic and the owner even reached out to us a couple days later to apologize. I believe they are genuine. They just must have really good cars that sell quickly. Be persistent if you see one you want and act quickly! I wouldn't hesitate to purchase from them in the future. I would just act a little quicker and send my money ASAP. :) My first review was left on 4/14 from Indiana. Happy car shopping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The experience Anton has provided us in our vehicle...

The experience Anton has provided us in our vehicle purchase has been 100 percent professional. He has displayed honesty and care and provided all the information about the vehicle which enables us to make a very informed decision. He and and the entire staff, especially Darren have collected created and an environment of truth and trust. My husband and I left there feeling that we have made the best and the right decision. Quality vehicles an affordable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

The experience Anton has provided us in our vehicle purchase has been 100 percent professional. He has displayed honesty and care and provided all the information about the vehicle which enables us to make a very informed decision. He and and the entire staff, especially Darren have collected created and an environment of truth and trust. My husband and I left there feeling that we have made the best and the right decision. Quality vehicles an affordable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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VIP customer service

Anton helped with the process of getting my first C class , he’s very knowledgeable and helpful. Made the whole process very smooth . I would highly recommend HI-line auto haus and Mr Anton to any one who’s looking for a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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From the moment I arrived@ Hi-Line I felt right @ home,...

From the moment I arrived@ Hi-Line I felt right @ home, Jantzen is AMAZING and went above and beyond for me!! Definitely Recommend!! A++++ Experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mike Monkusky

Very good car buying experience. Anton and Darren were very nice to work with and the process was as smooth as buying a car can be. Thanks, Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a car was quick...

Hi-Line has great cars for a great value. Janzten assisted me and his customer service was STELLAR! He was professional, friendly, knowledgeable, organized and fast. Jantzen made the car-buying experience super easy. Thanks, Janzten!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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