Reviews
Rich at Hi-Line Autohaus was great to work with! I...
Rich at Hi-Line Autohaus was great to work with! I submitted an inquiry online and was quickly contacted. I did my research and found that Hi-Line Autohaus has the best vehicles and best prices in the city. Once I found the vehicle I was interested in, we set up a time for a test drive. The whole experience was 1st class with no haggling and no gimmicks. The financing process was easy, also. At no point did I feel like I was being sold on anything, I saw the vehicle I desired and the best price I could find. The whole experience was fantastic and I, for sure, will be referring my family and friends to Hi-Line Autohaus in the future! Big THANK YOU to Rich, Matt and the whole team!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
My initial contact with the dealership was with Emanuel Jackson and I must say that Emanuel lived up to the "good first impression" status, which in turn has left a lasting positive impression on my experience with this dealership. He came across very caring, professional and attentive to my car buying needs. He was not overly aggressive or "pushy", but was consistently maintaining a great level of contact and communication. He remained true to my needs, while also offering me other possible alternatives that he thought I might like. I think all of these attributes make a "good" sales person. Overall, I would recommend him for your car buying needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience
Emanuel was very helpful during the car buying process and I hope we have the opportunity to do business with him and with Hi-Line again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I left a negative review on April 14
We tried to purchase a vehicle a couple weeks ago from the dealership. We were not successful. Due to a communication error, the vehicle was sold before we could retrieve it. I left a negative review out of frustration due to the fact that I had taken off work and already booked a hotel and was on the road. The dealership called us and informed us the car was sold as soon as he found out. He offered for us to come anyway and look at his other vehicles. We declined as it was an 11 hour drive and our daughter had her heart set on the one we were after. The dealer was extremely apologetic and the owner even reached out to us a couple days later to apologize. I believe they are genuine. They just must have really good cars that sell quickly. Be persistent if you see one you want and act quickly! I wouldn't hesitate to purchase from them in the future. I would just act a little quicker and send my money ASAP. :) My first review was left on 4/14 from Indiana. Happy car shopping!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
The experience Anton has provided us in our vehicle...
The experience Anton has provided us in our vehicle purchase has been 100 percent professional. He has displayed honesty and care and provided all the information about the vehicle which enables us to make a very informed decision. He and and the entire staff, especially Darren have collected created and an environment of truth and trust. My husband and I left there feeling that we have made the best and the right decision. Quality vehicles an affordable prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
The experience Anton has provided us in our vehicle purchase has been 100 percent professional. He has displayed honesty and care and provided all the information about the vehicle which enables us to make a very informed decision. He and and the entire staff, especially Darren have collected created and an environment of truth and trust. My husband and I left there feeling that we have made the best and the right decision. Quality vehicles an affordable prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VIP customer service
Anton helped with the process of getting my first C class , he’s very knowledgeable and helpful. Made the whole process very smooth . I would highly recommend HI-line auto haus and Mr Anton to any one who’s looking for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From the moment I arrived@ Hi-Line I felt right @ home,...
From the moment I arrived@ Hi-Line I felt right @ home, Jantzen is AMAZING and went above and beyond for me!! Definitely Recommend!! A++++ Experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Monkusky
Very good car buying experience. Anton and Darren were very nice to work with and the process was as smooth as buying a car can be. Thanks, Mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a car was quick...
Hi-Line has great cars for a great value. Janzten assisted me and his customer service was STELLAR! He was professional, friendly, knowledgeable, organized and fast. Jantzen made the car-buying experience super easy. Thanks, Janzten!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase