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Hi-Line Autohaus

(1,071 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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MB CLA 250

Very happy with my purchase of a Mercedes Benz mr. Jordan Dabestani to care of me very professional good communication an excellent customer service 5 stars for Hi line if you ever need a card come to these dealer and see Mr. Jordan Dabestani you won’t be disappointed very friendly and professional 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cadillac XT5

Rich was so helpful and really worked hard to get me approved. He was knowledgeable and and very professional. I am so pleased with my new vehicle and excited to show it off. I would recommend this dealership and Rich to anyone seeking a quality vehicle at a more than reasonable price. I will be buying my future vehicles from Hi-Line Autohaus!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Welcome to the Hi-Line family, Ashley! We appreciate your business and you taking the time to share your experience with us. We look forward to helping you and your friends and family with all vehicle purchasing needs. Until then, enjoy that beautiful Cadillac!

Rich was so helpful and really worked hard to get me...

Rich was so helpful and really worked hard to get me approved. He was knowledgeable and and very professional. I am so pleased with my new vehicle and excited to show it off. I would recommend this dealership and Rich to anyone seeking a quality vehicle at a more than reasonable price. I will be buying my future vehicles from Hi-Line Autohaus!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Hi-Line family, Ashley! We appreciate your business and you taking the time to share your experience with us. We look forward to helping you and your friends and family with all vehicle purchasing needs. Until then, enjoy that beautiful Cadillac!

Awesome service, selection, and prices

Rich at Hi Line Autohaus was very helpful in my purchase of a BMW X3. He responded to my weekend online inquiries quickly. Once we talked on Monday morning, he made an appointment that was convenient for me later that day and informed me of what personal information I would need to get the ball rolling. I was able to drive my new car off the lot that evening! This is my second X3. My first one was purchased brand new from the BMW dealership. After driving it for 15 years, it was time for a new one, so the search began. I came across Hi Line Autohaus on the internet and thought why not give it a try because of the good reviews, their quality pre-owned vehicle inspection process, and the amazing savings of purchasing a slightly used vehicle. The selection was awesome, and Rich was able to get me in the perfect vehicle for my likes and needs. Thank you, Hi Line Autohaus and Rich, for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Rich at Hi Line Autohaus was very helpful in my purchase...

Rich at Hi Line Autohaus was very helpful in my purchase of a BMW X3. He responded to my weekend online inquiries quickly. Once we talked on Monday morning, he made an appointment that was convenient for me later that day and informed me of what personal information I would need to get the ball rolling. I was able to drive my new car off the lot that evening! This is my second X3. My first one was purchased brand new from the BMW dealership. After driving it for 15 years, it was time for a new one, so the search began. I came across Hi Line Autohaus on the internet and thought why not give it a try because of the good reviews, their quality pre-owned vehicle inspection process, and the amazing savings of purchasing a slightly used vehicle. The selection was awesome, and Rich was able to get me in the perfect vehicle for my likes and needs. Thank you, Hi Line Autohaus and Rich, for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Prices and Service to Match!

Phenomenal pricing when “no haggle” still has you walking away with a great buy. Fantastic service from start to keys-in-hand. Ask for Jantzen Lewis, you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Phenomenal pricing when “no haggle” still has you walking...

Phenomenal pricing when “no haggle” still has you walking away with a great buy. Fantastic service from start to keys-in-hand. Ask for Jantzen Lewis, you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thanks to Jantzen Lewis for making our vehicle buying...

Thanks to Jantzen Lewis for making our vehicle buying experience exceptional. He was very professional and provided us with all the information we needed. A very customer friendly environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Amazing car, Amazing service

Found an incredible Alfa Romeo Stelvio online for a good price at Hi-Line in Charlotte. I had already test drove the Stelvio so I knew what I wanted. Called Rich Bogert at AutoHaus on a Saturday and made the appointment for Monday based on my schedule, which he readily accepted. They really recognize the excitement of buying a car - they pulled it around for me and opened all the doors and hood to display the pristine engine for me to see for the first time before I test-drove it. Quite a presentation! Rich came on the test drive and explained many features about the car, and if he didn't know, he had the answer for me when we got back. Professional staff who are very proud of their dealership which has a rich history behind it. Rich was great as he attempted to make the buying process as seamless as possible. Financing was taken care of easily (even considering there was a glitch with my trade-in title) and I left with the car after trading mine in. The car was for my wife, but I may have to go back to Hi-Line to buy another Stelvio for myself. Sick car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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HiLine Autohaos

Everyone was so polite and friendly, Rich did a great job answering all our questions and helping us out with our new car excellent cuatomer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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