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Hi-Line Autohaus

(1,071 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Excellent experience

We had amazing service from first contact to last contact. Rich was so quick to answer our questions and our emails. He was very organized and knowledgeable about the Mercedes. We drove a long way to look at and ultimately purchase the vehicle. He made our experience seamless and timely. We feel as if we got a great deal on the exact vehicle that we wanted! We definitely recommend this company and especially Rich!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Awesome Purchasing Experience

I would like to take a moment to give HIGH Praise to Hi Line Automotive Group and Rich Bogert ! I was on the hunt for a Jaguar F- Pace and Rich Bogert was on the case. I drove to Charlotte from Columbia , SC and it was well worth it . Rich was knowledgeable, Responsive, and the ultimate professional in making recommendations and being the " Customer Champion!" The process was painless and efficient. If you are looking to invest in a high quality vehicle , a great investment with professional execution go see the crew at Hi Line Garage and ask for RICH !! Thank you Hi Line for all you do and I look forward to sending all my friends as well as become a repeat customer! Job Well Done !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Very Satisfied Customer

I would like to take a moment to give HIGH Praise to Hi Line Automotive Group and Rich Bogert ! I was on the hunt for a Jaguar F- Pace and Rich Bogert was on the case. I drove to Charlotte from Columbia , SC and it was well worth it . Rich was knowledgeable, Responsive, and the ultimate professional in making recommendations and being the " Customer Champion!" The process was painless and efficient. If you are looking to invest in a high quality vehicle , a great investment with professional execution go see the crew at Hi Line Garage and ask for RICH !! Thank you Hi Line for all you do and I look forward to sending all my friends as well as become a repeat customer! Job Well Done !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Great Service

I wanted to thank Rich for helping me chose my Chrysler Town and Country. Everyone at Hi line garage is pleasant and buying a car there is seamless and Rich made the whole car buying experience fun. If you are looking to buy a car, they have the best prices around. I definitely will recommend all my friends and family to ask for Rich when they stop in at Hi line Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I must say this was the best car buying experience that I...

I must say this was the best car buying experience that I ever had my sales guy ERICK COVER was every professional and helpful. I will say if you are looking for a NICE CLEAN USED CAR it's a must that you stop in and see any of the sales team you will not be disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

The staff provided quality customer service and was more than helpful. I enjoyed doing business with them and would do so again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I HIGHLY recommend!

Outstanding customer service from communicating over the phone to closing the deal on my BMW X6. He even advocated for me so that I could get the highest value for my trade. My showman Matt Zelie was very knowledgeable, professional, and made my buying process quick, friendly, and non stressful. I most definitely will return for any/all of my future purchases. I HIGHLY recommend!!!! Thank you Matt!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Outstanding customer service from communicating over the...

Outstanding customer service from communicating over the phone to closing the deal on my BMW X6. He even advocated for me so that I could get the highest value for my trade. My showman Matt Zelie was very knowledgeable, professional, and made my buying process quick, friendly, and non stressful. I most definitely will return for any/all of my future purchases. I HIGHLY recommend!!!! Thank you Matt!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We worked w/ Jeremy and Matt at Hi Line as well as Larry...

We worked w/ Jeremy and Matt at Hi Line as well as Larry in our finalizing of docs. All 3 were a joy to work with. Positive attitudes, real talk and no pressure from what we experienced. We were very pleased and I would highly recommend working with either Matt or Jeremy. Great guys. Larry is also a pleasure and very relatable. We enjoyed a very relaxed and accommodating atmosphere and would certainly return to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bad experience

Don’t buy a car from this place I no I sent many people but experience a bad situation they don’t do right by you people there are awesome from the beginning but if you have a problem they will blow you off .

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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