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Hi-Line Autohaus

(1,072 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Great Customer Service

I bought 2018 BMW from Hiline within an Awesome deal. Great Prices. Erick is so cool and helpful. rest of staff is also amazing good thing is they receive customers so well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience and Great Car

Spent a good amount of time at Hi-Line Garage during a very busy Saturday. Rich Bogert made the experience a very positive one and we drove off with a 2017 Merecedes GLC300. Rich was patient while we explored many different SUVs and never made us feel like he was looking to move on to the next customer. Good knowledge but also gave us space to make the right decision without pressure. Would highly recommend working with Rich and with Hi-Line Garage. The way used car buying should be. If you want quality luxury used cars this is your place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rich was pleasant to work with and worked with me on a...

Rich was pleasant to work with and worked with me on a good deal that I could afford. I was given water and Pepsi for free while I waited. They approved financing for me with my trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service and Amazing Deals.

I bought 2018 BMW from Hiline within an Awesome deal. Great Prices. Erick is so cool and helpful. rest of staff is also amazing good thing is they receive customers so well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Wonderful Purchasing Experience / Beautiful Car

I purchased a used BMW from Tony at Hi-Line Garage about 6 months ago and waited to write this review to make sure that I was happy with my car. This was the best car purchasing experience I had ever had. I live two hours from Charlotte and had an appointment to view at car at the large BMW dealer in Charlotte. Barely 10 minutes before departure, that dealership called me to tell me that they had sold the car - after promising to hold it for me to see. I went online and found a better BMW for a lower price at Hi-Line Garage and spoke with Tony, who pulled the keys so that the car would not be sold before I arrived. I drove down the same day, loved the car, and bought it that day. But I was also trading a car and did not have the paperwork needed. Tony and Hi-Line worked with me on the paperwork problems and let me take the BMW home. The car was beautifully prepared. I detail my own cars and do very careful work. But the detailing on the BMW was the best that I have ever seen. And 6 months later, I absolutely love my BMW. I have recommended Hi-Line Garage to so many people. I really like the no-haggle pricing. My wife and I buy Lexus and BMW; we plan to buy all of our future cars from Hi-Line Garage. They are that good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car shopping experience ever. Incredible inventory...

Best car shopping experience ever. Incredible inventory to choose from. Better X3 inventory than our local BMW dealership. Zero pressure & fun, friendly & helpful sales team. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Worth the 3 hr drive!

The initial response to our questions was immediate. When we got there he immediately made us feel very welcome. Everyone there was extremely nice and accommodating. The staff and management were direct and honest explaining fully the quality of their inventory ,how they arrive at their prices and assurance that they have the best vehicles around. We will definitely refer anyone who is looking for a nice used vehicle to you guys! Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great price

Got a great deal here on a Mercedes. Great sale people. Would buy from again. They work to get you the lowest interest rate possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great car and great service at the right price.

Was looking for a safe and reliable car for my son. Found it easily at Hi-Line Garage. Very impressed by the quality of the cars as well as the service and the price. Will shop there again for my next car purchase. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great Customer Service

Great customer service. Erick was very knowledgeable of the cars. No pressure to buy or look at cars I was not interested in. I had a very specific list of criteria for the cars I was considering and he did great exceeding those expectations. Will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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