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Hi-Line Autohaus

(1,073 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Great selection and service at HiLine Garage

I visited HiLine several times over a one month period. During which time I worked with Judy who was always very kind, knowledgeable and best of all not pushy. I ended up deciding on wanting only a couple of color combos for a used Lexus ES. They ended up getting one in that fit my need and in about 3 hours from test drive to driving off the lot in my new car I was done. During the process of looking for a new car Darren the sales manager helped me narrow my search based on what I wanted in a car and never tried to push me into anything. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for providing us with your valuable feedback. It pleases us to hear that from top to bottom, our entire team assisted in making your buying experience a great one. Hope you are enjoying the new ride!!

Great experience

I have purchased quite a few cars in my life and the experience I had at Hi-Line Garage with JaJa was one of the best I have ever had. Finding my car on line, I thought Hi-Line Garage might be a fly by night dealership. I was pleasantly surprised at the quality and quantity of vehicles available on the lot. JaJa was very knowledgeable and answered all the questions I had about the car, how their dealership operates and most importantly, he did not waste a moment of my time. I would recommend JaJa and Hi-Line Garage to all my family and friends that are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant Experience

I have purchased quite a few cars in my life and the experience I had at Hi-Line Garage with JaJa was one of the best I have ever had. Finding my car on line, I thought Hi-Line Garage might be a 'fly by night' dealership. I was pleasantly surprised at the quality and quantity of vehicles available on the lot. JaJa was very knowledgeable and answered all the questions I had about the car, how their dealership operates and most importantly, he didn't waste a moment of my time. I would recommend JaJa and Hi-Line Garage to all my family and friends that are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the valuable feedback. Glad to hear that JaJa went above and beyond to make sure your experience with us was great. Hope you are enjoying the new ride!!!

Wonderful Experience

As a Auto wholesaler I was skeptical having over 16 years in auto retail I was hard to deal with. Yet after my experience with Joe from HI Line Garage I’m very impressed with their attention to my needs to purchase a family vehicle and Their inventory is exceptional really it is a great car lot and a friendly bunch of people who are professional. Thank You Joe S. I appreciate your patience with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great car buying experience

Great car buying experience for someone who absolutely does enjoy the car buying experience. No hassles, great price and the car has been great...no surprises. I will talk to these guys again when my next car purchase comes up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the valuable feedback! We appreciate your business and we hope you're enjoying the new ride!

Great car buying experience

Great car buying experience for someone who absolutely does enjoy the car buying experience. No hassles, great price and the car has been great...no surprises. I will talk to these guys again when my next car purchase comes up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

International BDM

Worked with Eric as my salesman and he was very knowledgeable about the ML-350 Mercedes Benz and made this very easy. I would recommend them to any of my friends and coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your business George! We look forward to helping you with your vehicle needs in the future! We appreciate you taking the time to share your experience with Hi-Line Garage!

Judy is the best!!!

I worked with Judy to get my lovely car! She was so helpful and had a great vibe with positive energy!! She even called me afterwards to help with the many settings my car had. I would definitely recommend them and highly recommend you working with Judy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent service and one satisfied customer

I purchased a luxury vehicle from Hi-Line Garage and my salesman was Joe. They were awesome, super efficient, knowledgeable, friendly and most of all resourceful. I walked away a happy customer who really felt like my salesman paid attention to what I wanted and delivered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Very knowledgeable about all vehicles. No pressure . Best experience when buying a car. Your NOT kept in a dealership all day waiting and playing games . Everyone very courteous. Would recommend to everyone .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.