Skip to main content

Hi-Line Autohaus

(1,073 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

Want to share your experience with this dealership?

Write a review

Hi-line garage

This dealership was fast and friendly! I had a baby in tow and was very comfortable and convenient with the services provided. Definitely recommend them to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy Customer

Judy was great to work with, after listening to me she zeroed right in on what I was looking for and found me just the right car. Judy is extremely knowledgeable about the cars and streamlined the entire process. This was my first experience with Hi-Line and I would highly recommend them. I'll be a repeat customer! Finishing up the buying process with Finance was seamless and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience!

Amazing experience working with Matt! He made the experience personable and made sure that we were getting into the perfect vehicle for us. Would definitely recommend visiting Matt to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

High End Cars at reasonable pricing

Eric did a fine job in presenting three options. Once the field was narrowed down took a test drive to test out the car and ride. Eric was professional and did not over sell but did make suggestions and recommendations. Eric did not rush the process even though the temperature was above 98.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy car buying experience

I have been looking for a car for a few months. Ash was the most honest, nice, and upfront salesman I have dealt with. He told me right away that there would be no pressure to make a deal. He explained all the details of the car and price to me. I would highly recommend Ash to anyone looking to purchase a vehicle. Thank you for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly Recommend! 5 star service!

I saw the vehicle I wanted online and called the dealership to speak with any sales person as I had never been to this dealership before. They referred me to JaJa. He was very professional, friendly, and knowledgable. I had an issue with a computer glitch at the finance company I was going through and was at the dealership for 3 hours. This was no fault of Hi-Line . I was very frustrated and was just about to change my mind on purchasing the vehicle but Darren and Ja Ja were very positive, so I came back the following day and was able to leave with my new car! If you are looking for a luxury vehicle, low prices and OUTSTANDING customer service, I would definately recomment Hi-Line!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2015 BMW 428i convertible

Got in contact with Judy Thursday night. Told her we would drive from Atlanta to Charlotte Friday. Car is beautiful. Drove it and did the deal. Team did great job! Bonnie loves the car. Thank you Judy! Bonnie and Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mission Accomplished

Procrastination kept me in limbo for about a year concerning the purchasing of a newer model automobile. Consistency and follow through by JaJa Mallory kept this pursuit in the forefront of my mind which lead to stepping out on faith and outside of my comfort zone to purchase the car of my dreams!! My experience was amazing! JaJa was friendly, accommodating, answered or got the information from all questions which came from myself, friend and family members!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to deal with - no pressure sales - good selection

Matthew was great to work with. No pressure to buy. Just showed us the cars and was very accommodating. Overall process was easy and efficient. Would recommend Hi-Line to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good transaction

I live in Tupelo, MS and found a car for my wife at Hi-Line. After calling Hi-Line and talking and E-mailing with Judy Parker, we were able to reach agreement on a purchase. I found Judy and Hi-Line to be efficient and cooperative with all details. I highly recommend Judy and Hi-Line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We greatly appreciate your business and you taking the time to provide valuable feedback. Looking forward to assisting you guys with your future vehicle needs. Enjoy the new ride!